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About the Role

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Responsibilities

• Fills and releases supply orders for specimen mailing containers and kits.
• Processes, fills, and/or releases orders for NBS supplies.
• Picks up, recycles, and prepares shipping containers, components, and specimen kits.
• Performs weekly inventory counts.
• Monitors quality of shipment containers for cold box external customers.
• Provides customer service.
• Prepares mailing container components and specimen kits.
• Monitors quality of containers and kits produced.
• Ensures that an adequate supply of container/kit components are available at all times and that area is kept clear, organized and properly labeled.
• Receives, fills and releases orders for shipment, according to the Standard Operating Procedural Manual.
• Ensures that all orders are shipped within five working days of receipt.
• Ensures all daily document logs are completed.
• Performs office procedures including using the copier and fax, answering phone calls and transferring to appropriate personnel.
• Checks the accuracy of co-workers and issues corrections; reports any escalations of major problems to Team Lead and Group Manager.
• Ensures that end of day duties/reports are completed.
• Perform stock and inventory counts.
• Inputs weekly inventory request by established deadline.
• Includes moving up to 50 lb boxes.
• Maintains area in a neat and orderly manner.
• Enter daily orders into computer and prepare and ship out NBS forms.
• Analyzes transaction data for testing kits and forecasts potential deployment schedule and provides insight to leadership.
• Provides other laboratory employees and the public with technical information concerning shipping containers and kits; resolves technical/logistical problems or refers customer to appropriate personnel.
• Determines circumstances surrounding customer complaints and notifies supervisor.
• Performs research and generates reports for any errors made during the shipment process and resolves errors as needed and report major issues to leadership for senior resolutions.
• Reviews experiment data produced by laboratory areas for container kit components and ensure no results are impacted by tainted supplies and/or improper procedure being followed.
• Ensures continual observation of area to minimize the risk of job-related activities and monitors operations to eliminate hazardous activities.
• Requests information and clarification on safety requirements from Safety Office prior to changing or implementing new procedures.
• Ensures the required safety and health documents, periodic inspections of all safety equipment, and other safety measurements are complete and up to date.
• Assists Safety Office in accident investigation and proposes corrective actions.
• Assists in training new employees in all aspects of used container processing, kit components, container/kit assembly and shipping, order receiving, and bio-hazard processing according to the standard procedural manual.
• Develops and prepares methods for improvements to program policy and procedures; methods are collected and presented to program leadership for review.
• Deliver/pick up boxes via state vehicle.
• Sorting, determining acceptability, and checking in microbiological and chemical samples and specimens according to the Standard Operating Procedural Manual.
• Actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.

Requirements

• Must possess a valid Class C Texas driver's license, or equivalent license from another state.
• 1 year or more experience with inventory systems (electronic, manual, etc.)
• 1 year or more experience in customer service
• Experience with packaging and shipping goods
• Experience working in a team setting
• Experience with interpereting and following detailed job aides and standard operating procedures
• Experience with Microsoft Office Suite programs (preferred Outlook and Excel)
• Experience with using computers and software to complete assigned job duties/tasks
• Experience in prioritizing job duties and projects to meet deadlines
• Experience in accurately enter data into software programs and spreadsheets
• Must be willing to work holidays and weekends per leadership direction as needed.
• Must be willing to work hours other than 7:30AM to 4:30PM.
• Employee is responsible for transportation to and from work place.
• If an employee operates a personal or state motor vehicle in the performance of their official duties, the employee must possess a current valid Texas Driver's License for the approppiate type of vehicle.
• Safe operation of eithe a state owned vehicle or personal vehicle is required to conduct state business, applicants will have their driving records checked through the Department of Public Safety and applicants must have a valid Class C Texas Driver's License or equivalent license from another state.
• Compliance with DSHS Laboratory Exposure Control Plan required: vaccine requirements are consistent with current Advisotry Committee on Immunization Practices (ACIP) recommendations and other national guidelines for employee groups based upon job duites and tasks.
• Applicants selected for hire may be required to pass background and other due diligence checks.
• You must bring your I-9 documentation with you on your first day of work.

Skills

• General knowledge of microbiological and chemical principles and terminology.
• General knowledge of office practices, managerial principles and administrative procedures; including computer data entry and retrieval.
• Knowledge of warehouse procedures, inventory and stock keeping
• Knowledge of inventory systems.
• Knowledge of package shipping systems.
• Knowledge of package tracking systems.
• Ability to read & follow written or verbal instructions when filling orders for requested supplies.
• Ability to communicate effectively with coworkers & customers.
• Ability to work cooperatively in a team setting.
• Ability to perform physical activities such as, but not limited to, lifting (up to 50 lbs. unassisted), bending, standing or walking on a consistent basis.
• Ability to handle specimens & samples quickly, accurately & safely.
• Ability to enter data into computer quickly & accurately.
• Ability to prioritize tasks & meet deadlines.
• Ability to perform general storekeeping and warehouse duties to maintain accuarte records of inventory.
• Skill in the use of a computer and applicable software.

Location

• AUSTIN

Work Type

• Full time
• Regular

Experience Level

• 1 year or more experience with inventory systems
• 1 year or more experience in customer service

Salary/Compensations

• $3,248.00 - $4,042.58 Monthly

Benefits

• Insurance coverage and other benefits available through the Employee Retirement System of Texas (ERS).

About the Company

• DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas.
• Agency: Dept of State Health Services
• Department: Quality Assurance

Equal Opportunity

• In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability.
• DSHS uses E-Verify.