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About the Role

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

Responsibilities

• Provides advanced engineering, sales, educational and technical support in response to complex field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products.
• Acts as the most senior clinical interface between the medical community and business.
• Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Identifies, reports, and advises of customer needs, product performance, and potential sales opportunities to sales representatives/directors and/or management.
• Provides engineering, sales, education, and clinical support in response to the most complex field inquiries on a 24-hour, on-call basis.
• Develops, leads, and/or facilitates trainings and other programs on EP products to healthcare professionals.
• Provides insight, guidance, and feedback to management on market feedback and components of next-generation products.
• Provides regional EP implant case coverage to defined accounts.
• Provides back-up support to EP Sales Representatives in sales support, regional training seminars, clinical studies/data collection, trouble shooting, and new product in-service training.
• Mentors and provides leadership to EP clinical support roles.
• Continuously develops engineering, sales, and technical skills relative to the overall Arrhythmia Management strategy.
• Assists Training and Education departments with advanced educational seminars and the preparation of educational materials.
• Assists Sales with advanced product demonstrations to visiting physicians and sales personnel.
• Remains current on developments in fields of expertise, regulatory requirements, and company/competitor products, markets, and objectives.
• Resolves and/or facilitates resolution of problems, including identifying causes to prevent re-occurrence.
• Performs related functions and responsibilities as assigned.

Requirements

• Minimum of 6 years of clinical experience (internal or external).
• Prior industry/competitive experience, if external.
• Solely dedicated to EP.
• Must be in Sr. EP CS role for 2 years.
• 1 of last 2 performance ratings must be exceeds expectations.
• IBHRE EP certified.
• Ability to perform the most complex EP cases solo.
• Ability to mentor and train EP CS roles and CA CS roles on complex mapping cases.
• Ability to conduct complex customer education events to sell the value proposition of the full ABT portfolio.
• Revenue/case higher than national average.
• Performs in top 1/2 of number of cases completed across clinical group at time of promotion in defined Region/Area.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19.
• If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

Skills

• Advanced engineering
• Sales
• Educational support
• Technical support
• EP products knowledge
• Product expertise
• Market feedback
• Arrhythmia Management strategy

Location

• United States of America : Remote

Work Type

• Remote
• Standard Work Shift
• Travel Yes, 50 % of the Time

Experience Level

• Minimum of 6 years of clinical experience
• Must be in Sr. EP CS role for 2 years

Education Level

• IBHRE EP certified

Salary/Compensations

• $86,700.00 – $173,300.00

Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• Health and wellness benefits

About the Company

• Abbott is a global healthcare leader that helps people live more fully at all stages of life.
• Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
• Our 115,000 colleagues serve people in more than 160 countries.
• Abbott is a global healthcare leader, creating breakthrough science to improve people’s health.
• We’re always looking towards the future, anticipating changes in medical science and technology.
• At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Equal Opportunity

• Abbott is an Equal Opportunity Employer, committed to employee diversity.
• Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.