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About the Role

Lia Nissan Glens Falls is seeking an experienced Salesperson with a proven track record in selling new and used vehicles while maintaining exemplary CSI. The focus is on delivering an excellent customer experience and creating long-term, repeat business relationships.

Responsibilities

• Approach, greet, and offer assistance to customers who enter the dealership lot or showroom
• Develop a strong understanding of automobiles and offerings, including features, trim levels, capabilities, and competitive models
• Qualify customers by understanding their requirements and interests to determine the best vehicle and options
• Demonstrate and perform vehicle walk-arounds, explaining features, safety, and characteristics; perform test-drives and explain warranties, safety ratings, and fuel mileage
• Overcome objections, close deals, negotiate, ask for deals, complete pre-sale documents, and work with customer's insurance companies
• Set realistic expectations with customers and guide them throughout the entire vehicle purchasing process
• Develop strong rapport with new and repeat customers to ensure repeat business and referrals; suggest trade-ins, respond quickly to customer inquiries, and recommend sales campaigns
• Follow up with sold and unsold clients using various tools and software
• Report to sales manager and general manager regarding new and pending deals, objectives, daily activities, and analysis

Requirements

• Punctual and reliable
• Superior customer service skills
• Willing to work evenings and Saturdays
• Ability to respond well to direction and suggestions of management
• Ability and desire to achieve individual and department goals
• Comfortable speaking with customers over the phone, via email and text, and face-to-face
• Ability to negotiate in accordance with trained method
• Must have a clean and valid driver's license

Location

• Glens Falls

Work Type

• Full-time

Experience Level

• Experienced

Salary/Compensations

• $50K-$100K+

Benefits

• Medical, Dental and Vision
• 401K Plan with Employer Match
• Continued education, manufacturer hands-on and web-based training
• Paid Time Off
• Paid Weekly
• An employer funded Life Insurance Plan
• Discounts on services and parts
• Employee vehicle purchase plans
• Company provided uniforms

About the Company

• The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers. Lia also provides rental and full-body repair services. The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years. With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level.
• We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.