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About the Role
Navan is seeking an experienced Strategy & Operations Director to drive the company's most critical strategic initiatives. This role, reporting to the VP of Strategy & Operations within the COO Office, is central to translating strategy into operational reality and solving complex business problems to accelerate execution.
Responsibilities
- Serve as a strategic thought partner to the VP of Strategy & Operations, helping define priorities, solve complex business problems, and develop strategic recommendations for executive decision-making
- Lead multiple strategic initiatives spanning business units, functions, and regions, owning workstreams from problem definition and scoping through execution and successful delivery
- Structure ambiguous business problems, conduct rigorous analysis, evaluate strategic options, and develop clear, data-driven recommendations
- Drive cross-functional execution by aligning stakeholders, coordinating delivery, and proactively resolving dependencies, risks, and execution blockers
- Design and continuously improve operating models, governance processes, and execution frameworks that enable effective delivery of complex company-wide initiatives
- Develop executive reporting and governance mechanisms that provide leadership with clear visibility into initiative progress, key risks, decisions, and outcomes
- Identify opportunities to improve company performance and proactively develop initiatives that advance Navan's strategic objectives
- Partner with the VP of Strategy & Operations in running the COO Office, including leadership operating rhythms, executive communications, business reviews, Board and Executive Staff materials, and special projects
- Conduct strategic analyses and lead ad hoc projects supporting the COO organisation across Product, Engineering, Operations, Account Management, Support, Infrastructure, IT and Security
Requirements
- 8+ years of experience in Strategy Consulting (top-tier), Strategy & Operations within a high-growth technology company, or as Chief of Staff to a CEO or COO
- Demonstrated experience leading complex strategic initiatives from problem definition through execution, delivering measurable business outcomes
- Proven ability to independently lead multiple cross-functional initiatives in fast-paced, highly ambiguous environments
- Strong business judgement with the ability to develop thoughtful recommendations, balance competing priorities, and navigate complex trade-offs
- Excellent stakeholder management skills with a demonstrated ability to influence senior leaders and drive alignment without direct authority
- Comfortable operating with a high degree of autonomy while partnering closely with executive leadership on strategic direction and key decisions
- High emotional intelligence, sound judgement, and a strong bias for action
Skills
- Exceptional analytical skills
- Structured problem-solving skills
- Programme management skills
- Outstanding written communication skills
- Outstanding verbal communication skills
- Experience preparing executive-level presentations
- Communicating effectively with senior leadership
- Communicating effectively with Boards
Experience Level
- 8+ years of experience
Salary/Compensations
- $167,400—$372,000 USD
About the Company
- Navan is a company that is scaling globally.