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About the Role

The Director of Pharmacy Services provides strategic leadership, administrative oversight, clinical expertise, and regulatory stewardship for all pharmacy operations at People’s Community Clinic. This role serves as the Pharmacist-in-Charge, ensuring safe, effective, financially sustainable, and compliant pharmacy services while supporting the organization's mission and population health goals.

Responsibilities

• Oversees all pharmacy operations.
• Serves as Pharmacist-in-Charge, interpreting, verifying, dispensing, administering, packaging, labeling, and distributing medications and medical devices.
• Reviews prescriptions for appropriateness, medication interactions, duplication, dosing concerns, and patient safety issues.
• Provides medication counseling to patients and caregivers.
• Collaborates with providers regarding medication therapy management and therapeutic recommendations.
• Ensures compliance with controlled substance regulations and DEA requirements.
• Monitors medication safety practices and reports quality-related events.
• Maintains accountability for medication storage, inventory control, pricing, and record retention.
• Oversees management and disposition of expired, returned, and recalled medications.
• Participates in direct patient care activities as operational needs require.
• Maintains compliance with all applicable federal, state, and local pharmacy laws and regulations.
• Develops and updates pharmacy policies and procedures in response to regulatory and accreditation changes.
• Ensures readiness for audits, inspections, accreditation reviews, and compliance assessments.
• Leads corrective action plans and compliance improvement efforts.
• Serves as organizational leader for pharmacy-related 340B activities and compliance.
• Oversees 340B program implementation, optimization, monitoring, and audit preparedness.
• Collaborates with internal and external stakeholders to maximize patient benefit while maintaining regulatory compliance.
• Ensures appropriate controls to prevent diversion, duplicate discounts, and other compliance risks.
• Maintains oversight of contract pharmacy relationships and related vendor partnerships.
• Provides leadership reporting regarding 340B program performance and compliance metrics.
• Develops and manages pharmacy operational and capital budgets.
• Monitors pharmacy financial performance and productivity metrics.
• Oversees purchasing activities, vendor relationships, and contract negotiations.
• Partners with Finance leadership to optimize pharmacy revenue, inventory control, and purchasing strategies.
• Reviews and approves pharmacy-related expenditures and travel expense reports.
• Develops business plans and recommendations for pharmacy growth and service expansion.
• Develops pharmacy quality metrics and key performance indicators (KPIs).
• Creates and maintains pharmacy dashboards to monitor operational, financial, quality, and patient experience outcomes.
• Participates in Quality Improvement Committee and organizational quality initiatives.
• Leads pharmacy-related process improvement efforts and performance improvement projects.
• Promotes medication safety, quality assurance, and evidence-based pharmacy practices.
• Utilizes data to identify opportunities for improvement and operational excellence.
• Recruits, interviews, hires, trains, supervises, and evaluates pharmacy personnel.
• Establishes performance expectations and accountability standards.
• Provides coaching, mentoring, and professional development opportunities.
• Conducts performance evaluations and ongoing staff development activities.
• Ensures staff competency assessments, licensure, certifications, and training requirements are maintained.
• Fosters a culture of collaboration, accountability, engagement, and continuous improvement.
• Collaborates with medical, nursing, behavioral health, operations, information technology, informatics, quality, and finance departments.
• Participates in provider meetings, administrative meetings, operational workgroups, and committee activities.
• Provides pharmacy education and consultation to providers, staff, and leadership.
• Supports provider onboarding and organizational education initiatives.
• Maintains productive relationships with vendors, wholesalers, pharmacy benefit managers, regulatory agencies, and external partners.
• Responsible for running and coordinating monthly Pharmacy & Therapeutics meetings.

Requirements

• Doctor of Pharmacy (PharmD) from an accredited school or college of pharmacy.
• Minimum five (5) years of progressive outpatient pharmacy experience.
• Minimum three (3) years of pharmacy leadership or supervisory experience.
• Minimum two (2) years of experience with Federally Qualified Health Centers (FQHCs).
• Minimum two (2) years of experience with 340B Drug Pricing Program operations.
• Minimum two (2) years of experience with HRSA compliance.
• Minimum two (2) years of experience with Ambulatory care pharmacy services.

Skills

• Pharmacy Operations Management
• Pharmacist-in-Charge (PIC) Responsibilities
• Medication Therapy Management
• Controlled Substance Regulations
• DEA Requirements
• Medication Safety Practices
• Regulatory Compliance
• Accreditation Standards
• 340B Program Management
• Financial Management
• Budget Development
• Quality Improvement
• Data Analysis
• Staff Leadership
• Performance Management
• Collaboration
• Vendor Management
• Pharmacy & Therapeutics Committee Coordination

Location

• 1101 Camino La Costa, Austin, TX 78752

Work Type

• Full-time

Experience Level

• Director
• 5+ years outpatient pharmacy experience
• 3+ years pharmacy leadership/supervisory experience
• 2+ years FQHC experience
• 2+ years 340B experience
• 2+ years HRSA compliance experience
• 2+ years ambulatory care pharmacy services experience

Education Level

• Doctor of Pharmacy (PharmD)
• Board Certified Ambulatory Care Pharmacist (BCACP) (Preferred)
• 340B Advanced Operations Certificate (340B ACE) (Preferred)

Benefits

• 18 PTO days per year
• 11 paid holidays
• Major Medical Health Insurance Coverage with $0 out-of-pocket expenses for most employees
• Dental & Vision Insurance
• Flexible Spending Accounts
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability
• Annual Training
• 403(b) with 5% employer matching

About the Company

• People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.

Equal Opportunity

• People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.