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About the Role
Oversee the development, implementation, and evaluation of all Housing Programs, including the TAY Navigation Center, and support staff training and professional development. Work closely with Program and Case Managers to ensure effective and coordinated service delivery for young people.
Responsibilities
- Provide leadership and oversight to all housing programs, including the TAY Navigation Center and other future housing programs.
- Provide leadership and coordination of services throughout the agency.
- Hire, train, and supervise Program and Case Managers.
- Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
- Identify the training and professional development needs of program staff.
- Design and implement transition plans in the absence of Program and Case Managers, including equitably distributing/assigning caseloads across the team.
- Oversee the actualization of goals and objectives for programs in line with the agency's mission.
- Oversee program development and design, and implementation of enhancements.
- Participate in strategic planning for the ongoing development of services.
- Exercise discretion and professional judgment at all times, keeping with the responsibilities carried personally and by the agency for the care and welfare of the youth served.
- Facilitate consistent standards for client-centered care and position outcomes for youth within 3rd Street Youth Center & Clinic programs.
- Embody trauma-informed leadership principles: manage work relationships, workload, and organizational change, maintain health; be self-aware and regulate emotions to be present for and responsive to others; be reflective and thoughtful when faced with complex, uncertain, or ambiguous situations; motivate through relational rather than authority-based approaches.
- In coordination with the Director of Housing, oversee budgets, data collection and tracking, contract requirements, and program outcomes for all assigned programs.
- Support the annual budget planning cycle.
- Ensure appropriate data collection and tracking; ensure adherence to internal agency policies and procedures.
- Participate in the larger homeless youth community; represent the agency in the community.
- Provide leadership and advocacy in relations with local, state, and federal public entities and community-based organizations to educate the community about the needs of homeless youth.
- Establish and maintain effective relationships with community partners and stakeholders to improve the delivery of Housing Services.
- Maintain professional standards of performance, demeanor, and appearance at all times.
Requirements
- Extreme passion for our agency’s mission in maintaining a positive, upbeat attitude.
- Exceptional organizational skills with reliability and consistency in work performance.
- Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to scheduling requirements.
- Flexibility with a team player mentality.
- Ability to work with minimal to moderate supervision.
- Ability to work with a diverse staff and excel in a multi-cultural environment.
- Ability to comprehend complex materials.
- Excellent written and verbal skills, including public speaking.
- Ability to multi-task and efficiently manage priority action items.
- Ability to work with high-risk youth and with diverse staff, clients, and volunteers.
- Must be vaccinated against COVID-19 (except for candidates with valid medical and/or religious exemptions).
- Requires a valid California driver's license, personal vehicle, proof of personal vehicle insurance coverage, and the ability to drive for work.
- Must be available to work outside of regular business hours on occasion.
Skills
- Leadership
- Oversight
- Coordination
- Hiring
- Training
- Supervision
- Team building
- Problem-solving
- Strategic planning
- Budget management
- Data collection
- Advocacy
- Public speaking
- Organizational skills
- Flexibility
- Team player mentality
- Multi-tasking
- Trauma-informed leadership
Location
- San Francisco
Work Type
- Full-time
- Salaried
- Exempt
Experience Level
- 3 years of management and supervisory experience
- Experience overseeing program design and development, implementation and operations, project integration and management across multiple agency sites, staff supervision and training and budget management
- Experience managing residential and/or housing programs for youth
Education Level
- Bachelor’s degree in social work, psychology, or related field strongly preferred or an equivalent combination of education and experience
Salary/Compensations
- $100,000 – $175,000
- Anticipated hiring range: $100,000 – $110,000
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 403b
- Generous time off (vacation, sick, and holidays)
About the Company
- 3rd Street is an Equal Opportunity Employer (EOE).
Equal Opportunity
- Qualified applicants are considered for employment without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis.
- Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified candidates with arrest and conviction records.