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About the Role
We're scaling fast, and how we develop, reward, and support our people needs to keep pace with the business. We're ready for a dedicated People leader, reporting to the CEO, to own everything post-hire: performance, comp, culture, L&D, and HR operations. You'll build the People function from scratch.
Responsibilities
- Meet leadership, managers, and employees across the company.
- Audit current programs, systems, and compliance.
- Establish your operating rhythm with the CEO and Head of Talent.
- Deliver a diagnosis of the People function and a prioritized 12-month roadmap.
- Ship quick wins on the most urgent gaps.
- Stand up baseline people metrics the exec team can rely on.
- Launch the first major program from your roadmap (performance cycle or comp bands).
- Put manager development in motion.
- Operate as a trusted thought partner to the leadership team.
Requirements
- 8+ years in People/HR, including leading the function at a high-growth tech company.
- Experience creating performance, comp, and culture programs from scratch.
- Strong judgment on hard calls: employee relations, managing out, restructures.
- Ability to build and defend people metrics with an executive team.
- Comfortable being hands-on while building the team underneath you.
Skills
- Performance management
- Compensation strategy
- Culture development
- Learning and Development (L&D)
- HR operations
- Employee relations
- Data analysis
- Executive partnership
Location
- Remote
Work Type
- Full-time
Experience Level
- 8+ years
Salary/Compensations
- Competitive salary
Benefits
- Excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Quarterly off-sites
- Flexible time off
- Catered meals
- Transportation
- Gym
- $10k annual L&D budget
About the Company
- Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.
- Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life.
- Trusted by 1 million developers building the future of voice agents.
- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised.
- Build something worthy of love.
- Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
- Commit and follow through.
- We finish what we start and build trust by being people others can count on.
- Value urgency and momentum.
- The fastest path to customer value usually wins.
- Seek raw input.
- We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
- It’s our problem.
- We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
- Be direct and kind.
- We give feedback clearly, respectfully, and without delay.
- Generational impact: Build the human interface for every business.
- Ownership culture: Many of us are previous founders.
- Kind team: The founders, Jordan and Nikhil, are Canadians.
- Tier-1 Investors: YC, KP seed, Bessemer Series A.