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About the Role

Manage moderate to high-severity commercial liability claims involving toxic torts, latent injuries, and class action litigation, including complex coverage and litigated issues. Provide technical claims service, identify and mitigate risks, and deliver valuable industry insights. Requires significant policy interpretation, coverage analysis, vendor management, and collaboration.

Responsibilities

• Manage each claim from assignment through resolution with moderate direction.
• Provide technical claims service on mostly litigated matters of moderate to high-severity and complexity.
• Identify and mitigate risks.
• Deliver valuable industry insights.
• Perform policy interpretation and coverage analysis.
• Retain and manage counsel and other vendors.
• Collaborate with internal and external contacts, including underwriters, customers, and brokers.
• Negotiate and resolve claims.
• Manage all communications and reporting during the life of a claim.

Requirements

• Bachelor’s Degree and 6 or more years of experience in the Claims and/or Litigation Management area.
• Juris Doctor and 2 or more years of experience in the Claims and/or Litigation Management area.
• Zurich Certified Insurance Apprentice, including an associate degree with 6 or more years of experience in the Claims and/or Litigation Management area.
• Completion of Zurich Claims Training Program and 6 or more years of experience in the Claims and/or Litigation Management area.
• High School Diploma Equivalent and 8 or more years of experience in the Claims and/or Litigation Management area.
• Must obtain and maintain required adjuster license(s).
• Microsoft Office experience.
• Knowledge of insurance regulations, markets, and products.

Skills

• Juris Doctorate
• Excellent verbal and written communication skills
• Strong negotiation skills
• Experience handling Mass Litigation claims
• Strong policy interpretation and coverage analysis skills
• Strong analytical, critical thinking and problem-solving skills
• Strong multi-tasking, organizational and prioritization skills
• Ability to work independently with minimal direction or oversight
• Aptitude for collaborating in a team environment and building cross functional working relationships
• Proactive claim handling approach and sharing of insights
• Ability to gather unique perspectives from other teams/functions to optimize outcomes.
• Excellent customer service skills

Location

• Schaumburg, IL
• Addison, TX
• Atlanta, GA
• New York, NY
• Parsippany, NJ

Work Type

• Hybrid
• Full Time

Experience Level

• Senior
• 6+ years
• 2+ years
• 8+ years

Education Level

• Bachelor's Degree
• Juris Doctor
• Associate Degree
• High School Diploma Equivalent

Salary/Compensations

• $90,000.00 - $150,000.00
• Short-term incentive bonus eligibility set at 15%

Benefits

• Incentive plan
• 401K match
• Additional 401K contribution
• Flexible work options
• Work/life balance
• Summer hours
• Competitive pay
• Comprehensive benefits for employees and their families

About the Company

• Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
• Zurich values your ideas and experience.
• Offers growth, inclusion, and a supportive environment.
• Helps shape the future of insurance.

Equal Opportunity

• Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.
• Equal Opportunity Employer disability/vets.
• Zurich complies with 18 U.S. Code § 1033.