About the Role
Join the World's Largest Midas Franchisee, now part of the Mavis Tire Family, as a full-time Assistant & Service Manager in Syracuse, NY. This role supports store operations, customer satisfaction, and team leadership in a state-of-the-art service, repair, and tire center.
Responsibilities
- Support the Store Manager to ensure efficient, safe, and effective retail location operations.
- Enforce established policies, procedures, and standards.
- Schedule mechanics/technicians' work.
- Manage outside orders.
- Ensure quality and timely completion of jobs.
- Meet customer expectations.
- Ensure the safety of team members.
- Assist customers with tire selections.
- Recommend necessary under-car repair services.
- Direct the workflow of Mechanics, Alignment Technicians, and Tire Technicians.
- Stage vehicle repair/maintenance work.
- Communicate directly with customers.
- Assess customer needs.
- Provide information regarding requested and/or necessary automotive repairs and maintenance.
- Ensure customers are satisfied with their in-store experience.
- Strive to meet customer expectations.
- Drive sales initiatives.
Requirements
- At least 2 years of experience/training in automotive parts and/or tire sales, or a relevant combination of education, training and experience.
- Must be at least 18 years old.
- Must be authorized to work in the U.S.
- Ability to stand, walk, bend, and lift/move items weighing over 50 pounds.
- Value dependability, teamwork, and providing quality service in a fast-paced environment.
Location
- Syracuse, NY
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- Competitive Weekly Pay: Guaranteed base pay plus significant weekly bonus potential.
Benefits
- 401(k) retirement savings plan with an employer match.
- Health, dental, vision, and life insurance coverage.
- Paid vacations, paid holidays, and general PTO.
- Uniform expenses covered.
About the Company
- Auto Systems Centers is the world's largest Midas franchisee, now proudly part of the Mavis Tire Family.
- We combine a rich history in the automotive industry with the support and stability of Mavis's national platform.
Equal Opportunity
- Equal Employment Opportunity Statement
