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About the Role

Seeking a Technical Program Manager to join the Americas team, ensuring high standards for value, efficiency, and quality. This role is crucial for guiding cross-functional teams, managing stakeholder relationships, and ensuring successful delivery of banking and financial technology initiatives. Ideal for an experienced professional with a client-centric approach and a background in managing technology projects within the IT/software industry.

Responsibilities

Lead and coordinate programs and projects across a strongly federated organization.
Ensure strong communication and clarity between technical and non-technical team members.
Manage technical projects and programs from inception to completion.
Manage dependencies, vendor relationships, and cross-team ticketing processes.
Navigate uncertainty and ambiguity with confidence and strategic thinking.
Develop and maintain project roadmaps, ensuring commitment to delivery timelines.
Guide in AI SDLC tooling adoption and efficiencies.
Actively participate in all phases of the software development life cycle, focusing on quality assurance improvements.
Coordinate integration, end-to-end, and regression testing.
Coordinate the implementation and maintenance of automated test systems and scripts.
Conduct manual and automated testing.
Collaborate with software engineers to enhance functional and non-functional testing protocols.
Mentor and guide other SDETs in best practices, thought leadership, and career development.
Program execution in Fintech industry / heavily regulated environments.
Act as the main point of contact for 2-3+ Clients, building strong relationships and ensuring satisfaction.
Identify, articulate, and build new project opportunities in partnership with the Portfolio VP.
Draft, review, and negotiate contracts with clients.
Monitor contract performance and conduct regular reviews.
Plan and report financial progress.
Resolve financial and billing issues.
Oversee the end-to-end project management process for multiple simultaneous initiatives.
Work closely with project teams to ensure seamless collaboration and knowledge sharing.
Identify and address project risks and issues in real-time.

Requirements

10+ years of experience managing technology programs or projects, preferably in a fast-paced consulting IT/software environment.
Experience in Agile methodologies or similar frameworks (a.k.a. scrum master, PM, PO, etc) is a plus.
Proficiency in English at an advanced level, both written and verbal.
Strong problem-solving and analytical skills.
Ability to work autonomously and take ownership of projects.
Excellent communication and client-facing presentation skills.
Highly organized with excellent time management skills.
Advanced problem-solving skills, involving both qualitative and quantitative analysis.
Comfort in navigating ambiguous situations and finding creative solutions.
Client-centric mindset.
Proactive approach.
Passion for delivering exceptional results.

Skills

AI SDLC tooling adoption
Agile methodologies
Scrum master
PM
PO
Software development life cycle
Quality assurance
Integration testing
End-to-end testing
Regression testing
Automated test systems
Automated test scripts
Manual testing
Automated testing
Functional testing
Non-functional testing
Client Relationship Management
Demand Generation
Contract Management
Financial Management
Project Delivery
Team Management
Risk Mitigation
Problem-solving
Analytical skills
Communication skills
Client-facing presentation skills
Time management skills

Location

San Francisco Area, USA

Work Type

Hybrid
Full-time

Experience Level

10+ years

Education Level

Bachelor's degree in a related field such as Software Engineering

Benefits

Competitive compensation package
Medical insurance
Opportunity for career growth and development
Flexible and remote working environment
Offices in multiple locations around the world allowing relocation
Experience and engagement initiatives and perks throughout the year

About the Company

Founded in 2018, Parser is a boutique technology services and consulting firm helping global organisations solve complex business challenges through digital transformation, product development and AI enablement.
Parser is a fast-growing team of 340+ engineers and consultants across Europe (UK, Spain, Portugal), the Americas (US, Argentina, Uruguay, Colombia), and the Middle East.
Parser combines global reach with a mindset focused on agility, senior expertise, and close collaboration.
Parser works as an extension of clients’ teams, helping them define the right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value.
Parser's expertise spans software engineering, AI & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset.