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About the Role
Pret is looking for passionate team players to bring joy to customers every day. As a Team Member, you will be the smiling face of our shop floor and prepare delicious, freshly made food in our kitchen. Expect variety and pace, driven by passion for our products, customers, and teams.
Responsibilities
- Prepare delicious, freshly made food in our kitchen.
- Be the smiling face of our shop floor.
- Bring genuine warmth and your authentic self to work every day.
- Share our passion for exceptional customer service.
- Perform small acts of kindness, such as giving away a free coffee.
Requirements
- No experience needed.
- Ability to learn to deliver outstanding customer service with best-in-class training.
Skills
- Customer service
- Food preparation
- Teamwork
- Communication
Location
- 125 High Holborn, London, London WC1V 6AN GBR
Work Type
- Full-time
- 35 hours per week
- Flexible working hours
Experience Level
- Entry Level
Salary/Compensations
- £14.05 per hour (inclusive of mystery shopper bonus)
- Earn an extra £5 per hour for any shift started between 3-5am after initial training
Benefits
- 28 days annual leave (pro-rata if part-time)
- Pension scheme
- Healthcare cash plan
- Free food and drink while working
- Club Pret Membership (50% off food and up to 5 free Barista-made drinks a day)
- Loyalty award after 5, 10, 15, 20 years’ service
- Regular rewards and recognition for amazing standards
- Marketplace discounts on shopping, travel, fitness, dining, tech and more
- Comfy free shoes to wear on shift
- Opportunities for learning and growth
- Fully funded professional qualifications (apprenticeships Level 3)
- Internal transfer opportunities
About the Company
- Pret is a company that makes delicious food, organic coffee, and has big ideas across 750+ shops in 20+ countries.
- Roles in Pret shops offer opportunities for growth.
- Pret is growing fast and is an exciting team to join.
- Pret is where passionate, hardworking people find the confidence and skills they need to grow and choose their unique paths.
- 80%+ of Managers and 20% of Support Centre teams started on the shop floor.
- Pret values diversity and belonging, ensuring everyone is welcome, confident, and valued.
- The work is fast-paced with lots of variety, building a diverse skill set.
- Pret makes a difference through The Pret Foundation, tackling homelessness, reducing food waste, and creating positive change.
- Company values: Happy Teams Happy Customers, Amazing Standards Every day, Never Standing Still, Doing The Right Thing.
Equal Opportunity
- Everyone is welcome at Pret.
- Encourages applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.
- Recruitment team can provide adjustments or support during the recruitment process.