About the Role
This role supports the Pastry Production Supervisor and Pastry Chef in overseeing daily pastry production, assembly, and packaging operations. The position involves supervising, training, and motivating pastry helpers, coordinating high-volume production, and ensuring compliance with quality and safety standards.
Responsibilities
- Support the Pastry Production Supervisor and Pastry Chef in overseeing daily pastry production, assembly, and packaging operations.
- Supervise, train, motivate, and develop Pastry Helpers and other assigned employees.
- Coordinate the high-volume production of pastries, desserts, and baked goods prepared from scratch.
- Review daily production plans, flight schedules, customer orders, recipes, and specifications to ensure accurate, on-time completion.
- Assign daily responsibilities and monitor workflow, staffing, and production deadlines.
- Ensure compliance with approved recipes, portion sizes, presentation standards, and customer specifications.
- Monitor preparation, baking, cooling, finishing, decorating, assembly, and packaging processes.
- Conduct quality checks to ensure consistency in taste, texture, appearance, weight, and presentation.
- Monitor ingredients, packaging materials, tools, equipment, and finished-product inventory; promptly communicate shortages or concerns.
- Support food-cost goals by controlling portions, monitoring ingredient usage, reducing waste, and maintaining accurate records.
- Identify production delays, quality concerns, and process inefficiencies and assist with corrective actions.
- Maintain a clean, safe, and organized production environment.
- Ensure compliance with SOPs, GMPs, HACCP, FDA regulations, allergen controls, sanitation procedures, and company food-safety standards.
- Complete and verify production, temperature, sanitation, waste, and inventory documentation.
- Address food-safety, hygiene, equipment, and maintenance concerns and escalate significant issues.
- Lead pastry production operations in the absence of the Pastry Production Supervisor.
- Remain hands-on in pastry production based on operational needs.
- Perform additional duties assigned by the Pastry Chef or Pastry Production Supervisor.
Requirements
- At least one year of experience in high-volume pastry, bakery, catering, hospitality, food service, or food manufacturing.
- Experience producing pastries or baked goods from scratch in a commercial environment strongly preferred.
- Previous lead, training, or supervisory experience preferred.
- High school diploma or equivalent required.
- Culinary or pastry education or certification preferred.
- Food Handler, ServSafe, HACCP, or comparable food-safety certification preferred or required by local regulations.
- Working knowledge of commercial pastry production, including mixing, baking, finishing, decorating, portioning, assembly, and packaging.
- Ability to follow standardized recipes, production sheets, and customer specifications accurately.
- Understanding of ingredient functionality, measurements, yields, recipe conversions, baking temperatures, and production timing.
- Knowledge of HACCP, GMPs, sanitation, allergen controls, temperature monitoring, and food-safety requirements.
- Strong leadership, organization, problem-solving, communication, and teamwork skills.
- Ability to prioritize multiple demands in a fast-paced, deadline-driven production environment.
- Hands-on, dependable, self-motivated, and comfortable working alongside the production team.
- Basic proficiency in Microsoft Word, Excel, and Outlook.
- Ability to work independently and make sound operational decisions.
- Ability to remain on your feet for extended periods and work in environments with varying temperatures.
- Flexibility to work different shifts, including nights, weekends, and holidays, based on business needs.
Skills
- Pastry Production
- Supervision
- Training
- Motivation
- Team Development
- High-Volume Production
- Quality Control
- Inventory Management
- Food Safety
- HACCP
- GMPs
- Sanitation
- Allergen Control
- Leadership
- Organization
- Problem-Solving
- Communication
- Teamwork
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Location
- New York
Work Type
- Full-time
Experience Level
- Junior
- Entry-level
Education Level
- High school diploma or equivalent
- Culinary or pastry education or certification preferred
Salary/Compensations
- $23.00 - $26.00 hourly
Benefits
- Daily Complimentary Meals (Breakfast, Lunch and Dinner)
- 401K
- Medical benefits (medical, dental, and vision)
- Genuine career development opportunities, both nationally and internationally.
About the Company
- DO & CO has a passion for hospitality culinary delights on every elevated floor and in the sky.
- With three business segments: Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, they offer gourmet entertainment worldwide.
- They operate in 33 locations, 12 countries, and 3 Continents, maintaining the highest standard of quality in both products and services.
- The company refines the classics, develops the unknown, and grows constantly.
- DO & CO is an organization dedicated to fostering innovation, cultivating creativity, embracing new ideas, and leveraging its impeccable standard for hospitality.
- The company offers the chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events.
Equal Opportunity
- DO & CO provides equal employment opportunities.
- Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.
