About the Role
As a Forward Deployed Engineer (AI), you will be the technical representative of AvePoint within enterprise customer organizations. You will be adept at discussing AI trust and governance with executives, translating business challenges into AI project scopes, and building initial prototypes. This autonomous, customer-facing role involves owning engagements from discovery through to production, inspired by the models of leading AI companies.
Responsibilities
- Advise on AI Trust & Governance
- Lead AI governance and discovery workshops.
- Help customers understand and govern their AI landscape (agents, copilots, models and shadow AI).
- Explain AI governance, security posture and resilience to both technical and executive audiences.
- Help establish AI inventories, approval workflows, risk classifications, audit evidence, and practical AI operating models.
- Scope & Shape AI Projects
- Work directly with business stakeholders to understand the real business problem behind AI initiatives.
- Identify high-value AI use cases.
- Define success criteria.
- Translate ambiguous requirements into deliverable technical scopes.
- Produce architecture outlines, data & integration requirements, delivery phases, effort estimates, and risk assessments.
- Write Statements of Work (SoWs) customers can sign and engineering teams can deliver.
- Build & Deliver
- Develop both prototypes and production-ready AI solutions including AI agents, RAG pipelines, and LLM integrations.
- Integrate with Azure OpenAI, AWS Bedrock, Google Vertex AI, Anthropic, and MCP-based tools.
- Implement governance and security controls.
- Build custom tooling for regulated, cloud-restricted or air-gapped environments.
- Own Customer Delivery
- Remain the trusted technical advisor throughout the engagement.
- Run enablement sessions.
- Support customer adoption.
- Troubleshoot production issues.
- Identify opportunities to expand engagements where genuine customer value exists.
Requirements
- 5+ years in Software Engineering, Solutions Architecture or Technical Consulting.
- 2+ years building modern AI/LLM solutions in production.
- Hands-on experience with Azure OpenAI, AWS Bedrock, Google Vertex AI, LangChain, and Semantic Kernel.
- Experience building RAG solutions, Agentic workflows, and Tool/function calling.
- Strong programming skills in Python, C#, and TypeScript.
- Experience with Azure, AWS or GCP, including identity, networking and data services.
- Proven ability to scope technical projects from ambiguous business requirements.
- Excellent communication skills—from board-level conversations through to deep technical discussions.
- Comfortable working autonomously in fast-moving client environments.
- Willingness to travel (~40%).
- AI Security experience including prompt injection, data leakage, agent permissions, AI-SPM / DSPM.
- Experience with Model Context Protocol (MCP), Agent runtimes, Pinecone, Milvus, Weaviate, Chroma.
- Experience with enterprise data governance, backup, resilience or Microsoft 365 ecosystems.
- Experience delivering into regulated industries: Public Sector, Defence, Financial Services, Healthcare.
- Experience in air-gapped or sovereign cloud environments.
- Previous Forward Deployed Engineering, embedded consulting or customer-facing engineering experience.
Skills
- AI Trust
- AI Governance
- AI Security
- AI Solutions
- LLM
- RAG
- Agentic Workflows
- Tool/Function Calling
- Python
- C#
- TypeScript
- Azure
- AWS
- GCP
- Identity Management
- Networking
- Data Services
- Azure OpenAI
- AWS Bedrock
- Google Vertex AI
- LangChain
- Semantic Kernel
- Model Context Protocol (MCP)
- Agent Runtimes
- Pinecone
- Milvus
- Weaviate
- Chroma
- Enterprise Data Governance
- Backup
- Resilience
- Microsoft 365 Ecosystems
Work Type
- Customer-facing
- Autonomous
Experience Level
- 5+ years in Software Engineering, Solutions Architecture or Technical Consulting
- 2+ years building modern AI/LLM solutions in production
Salary/Compensations
- $180,000 - $230,000
Benefits
- Medical
- Dental
- Vision
- 401(k) with match
- Unlimited PTO
About the Company
- AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI.
- More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments.
- Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces.
Equal Opportunity
- Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
