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About the Role
The Financial Aid Assistant II supports various campus departments, including Financial Aid, Business Office, and Admissions, by ensuring high customer service standards, managing supplies, processing payments, and assisting students with financial aid applications and compliance.
Responsibilities
- Ensuring high customer service standards are maintained when dealing with students and associates.
- Monitor and organize campus supplies and order new supplies as needed.
- Keep secure and distribute campus Amex, ensure pre-approvals have been obtained and receipts are returned.
- Organize and collect for campus charitable fundraisers.
- Accept student payments.
- Assist in student payment collections.
- Assist students with Touchnet and Bank Mobile issues.
- Assist with campus Federal Work Study students, ensure program compliance.
- Assist students with FAFSA completions, Master Promissory Notes, TAP and Entrance Counseling.
- Assist in helping to reach out to students that have outstanding requirements to complete.
- Assist in tracking and completing Bookstore returns.
- Assist in applying charges to student’s accounts.
- Other functions and responsibilities as assigned.
Requirements
- Experience in computer applications, including Word, Excel, Outlook.
- Experience in Oracle and Banner a definite plus.
- Excellent organizational and analytical skills.
- Ability to interact with a diverse student and staff population.
- Ability to multi-task in a fast-paced environment.
- Personal transportation required.
Skills
- Customer service
- Supply management
- Payment processing
- Financial aid application assistance
- Compliance monitoring
- Record keeping
- Communication
- Organization
- Analysis
- Multi-tasking
Location
- Campus
Work Type
- Full-time
- Overtime eligible
Experience Level
- Entry Level
Education Level
- Associate's Degree
- Bachelor's Degree preferred
Salary/Compensations
- $42,500 ($20.43 per hour)
About the Company
- Bryant & Stratton College is an Equal Opportunity Employer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.