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About the Role
The Coordinator, Behavioral Health Vendor Management supports Oscar's delegated vendors by managing project/program related tasks and individual projects. This role reports to the Director, Network Contracting.
Responsibilities
- Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders.
- Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders.
- Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required.
- Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
- Compliance with all applicable laws and regulations.
- Other duties as assigned.
Requirements
- 2+ years of relevant experience.
- Experience with claim testing and Quality Assurance (QA).
- Experience with ticketing system (such as Jira).
- Experience with payers offering ACA/health exchange insurance.
- Experience using analytical tools, including Microsoft Office and Google Suite.
Location
- New York City
Work Type
- Hybrid
Salary/Compensations
- $75,348 - $98,894 per year
Benefits
- Medical, dental, and vision benefits
- 11 paid holidays
- Paid sick time
- Paid parental leave
- 401(k) plan participation
- Life and disability insurance
- Paid wellness time and reimbursements
- Unlimited vacation program
- Annual performance bonuses
About the Company
- Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members.
- We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
Equal Opportunity
- At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.