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About the Role

The Coordinator, Delegated Vendor Management supports project and program tasks related to Oscar's delegated vendors, working closely with stakeholders and managing individual projects.

Responsibilities

• Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders.
• Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders.
• Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required.
• Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Requirements

• 2+ years of relevant experience.
• Experience with claim testing and Quality Assurance (QA).
• Experience with ticketing system (such as Jira).
• Experience with payers offering ACA/health exchange insurance.
• Experience using analytical tools, including Microsoft Office and Google Suite.

Location

• New York City

Work Type

• Hybrid

Experience Level

• 2+ years

Salary/Compensations

• $75,348 - $98,894 per year

Benefits

• Employee benefits
• Oscar's unlimited vacation program
• Annual performance bonuses
• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements

About the Company

• Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members.
• We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

Equal Opportunity

• At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.