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Identify, diagnose, and resolve system issues, implementing long-term solutions.
Lead or assist in IT infrastructure projects as technical project manager.
Maintain accurate documentation for system configurations and procedures.
Manage IT assets and maintain accurate inventory records.
Administer system-wide configurations such as Group Policy and software deployment.
Work within a ticketing system, document resolutions, and contribute to the internal knowledge base.
Occasionally work after hours for system maintenance or emergency support.
Perform other duties as assigned by the IT Director.

Possess a valid NYS license with an acceptable driving record.
Strong knowledge of Windows server environments, Group Policy, and Active Directory.
Solid understanding and interest in IT security, compliance, and disaster recovery.
High-level understanding of the Windows 365 platform.
3–5 years of experience in system administration, troubleshooting, and deployment.
Experience with Microsoft 365, Azure AD, and endpoint management.
Solid understanding of IT security, compliance, and disaster recovery (Veeam).
Strong communication and documentation skills.
Desire and initiative to learn emerging technologies.
Must follow mandated reporting guidelines.
Ability to stay cool under pressure and support users with empathy.
Ability to pivot quickly and recognize what they don’t know.
Ability to adapt tools, workflows, and mindsets to meet new demands.
Ability to learn from failures, document them, fix root causes, and share learnings.
Ability to work in various environments including offices, classrooms, and certified group homes.
Ability to occasionally travel to alternate locations.

Mary Cariola Center recognizes that a high performing organization is one that cultivates a culture where everyone feels like they belong.
Through continued dialogue, education, and policy development, we are committed to integrating Diversity, Equity, Access and Inclusion into all aspects of our work.
As an agency found on principles of inclusion, Mary Cariola Center fosters an environment where all are welcome, and our differences are respected and valued.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, domestic violence victim status, veteran or disability status.

SYSTEMS ADMINISTRATOR at Mary Cariola Center

SYSTEMS ADMINISTRATOR