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About the Role

SSA Steriquip is seeking an Equipment Service Technician to service critical medical equipment used in hospitals and ambulatory surgery centers. This is a fully field-based role where you'll troubleshoot, repair, maintain, and install sterilization and infection prevention equipment that healthcare providers rely on every day.

Responsibilities

• Troubleshoot, diagnose, repair, and maintain sterilization and infection prevention equipment.
• Perform preventive maintenance, warranty repairs, installations, and equipment upgrades.
• Collaborate with Technical Support, Engineering, and Service Management to resolve complex issues.
• Document service work using mobile technology and service management software.
• Build strong customer relationships while delivering exceptional service.
• Identify opportunities to improve the customer experience and support company growth.
• Travel throughout your assigned territory to support customer needs.

Requirements

• High school diploma or GED.
• Four (4)+ years of professional work experience, including at least two (2) years in a mechanical or technical role.
• Associate degree, technical certifications, OEM training, or military technical experience may substitute for some experience.
• Valid driver's license with an acceptable driving record.
• Ability to meet hospital credentialing, background check, and physical assessment requirements.
• Basic computer proficiency, including Windows, email, mobile apps, and data entry.
• Ability to work flexible hours, including occasional overtime, early mornings, evenings, or overnight travel as business needs require.
• Self-starter with a strong ownership mentality.
• Comfortable working independently.
• Mechanically inclined and hands-on.
• Strong problem solver.
• Reliable, organized, and accountable.
• Customer-focused with excellent communication skills.

Skills

• Mechanical aptitude
• Problem-solving
• Customer service
• Communication

Location

• Austin, TX

Work Type

• Field-Based
• Full-time

Experience Level

• 4+ years of professional work experience
• 2+ years in a mechanical or technical role

Education Level

• High school diploma or GED
• Associate degree or technical certifications may substitute for some experience

Salary/Compensations

• $65,000–$75,000 Base Salary + Overtime + Bonus Opportunities

Benefits

• Partial ownership of SSA
• Company vehicle
• Company phone, laptop, tools, and equipment
• Company-provided uniforms and gear
• Medical insurance (100% employer-paid employee coverage)
• Dental and Vision insurance
• Health Savings Account (HSA) options
• 401(k) with employer match
• Short- and Long-Term Disability coverage
• Generous Paid Time Off
• Paid holidays
• Paid sick leave
• Career advancement opportunities

About the Company

• At SSA Steriquip, you'll build a long-term career servicing mission-critical medical equipment that directly supports patient care.
• We provide extensive training, modern tools, strong leadership, and the opportunity to grow within a company that values technical expertise, independence, and exceptional customer service.