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About the Role

The Area Coach provides overall leadership and direct supervision of approximately 4-10 Taco Bell restaurants to ensure that each Restaurant General Manager meets or exceeds the Annual Operating Plan.

Responsibilities

• Model the How We Work Together Principles.
• Find, hire, and develop RGMs, Assistant General Managers, and Shift Managers.
• Coach RGMs on the “4 Rights” in their restaurants and provide regular feedback during 1:1 sessions.
• Take action without being told, go beyond what is simply required, and maintain a high activity level.
• Understand how customers are viewing restaurants through scheduled visits and detailed analysis.
• Lead product and program rollouts with RGMs to ensure success.
• Resolve customer complaints quickly while maintaining positive customer relations.
• Demonstrate a positive and enthusiastic attitude with co-workers, employees, and customers.
• Analyze the financial performance of the area and understand trends.

Requirements

• 5 years of successful, operational multi-unit management experience.
• Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees.
• Proven ability to achieve a high level of customer satisfaction, financial performance, and employee satisfaction.
• Good communication skills and strong interpersonal and conflict resolution skills.
• Exceptional team-building capability.
• Basic business math and accounting skills, and strong analytical decision-making skills.
• Basic personal computer literacy.
• Must have reliable transportation and a valid driver's license.
• Must be able to travel between designated stores daily.
• Background checks are run on all management employees.

Skills

• Communication skills
• Interpersonal skills
• Conflict resolution skills
• Team building
• Business math
• Accounting skills
• Analytical decision making
• Personal computer literacy

Experience Level

• 5 years of multi-unit management experience

Benefits

• 401(k) with company matching
• Paid time off
• Bonus eligible position
• Dental insurance
• Health insurance
• Vision insurance
• Mileage reimbursement

About the Company

• You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates.
• If hired, the franchisee will be your only employer.
• Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.