About the Role
As a Cannabis Brand Ambassador for Trimmr LLC, you will be the essential link between our top-tier Client Brands and their success. You will work 3-4 hour shifts, known as "pop-ups," at licensed dispensaries and events, serving as the trusted, knowledgeable, and reliable face of each brand. This demanding role blends sales, customer service, and brand kit management, directly impacting client and brand success in the competitive cannabis market. We seek reliable, passionate, and motivated professionals eager to grow with us and the industry. This is a part-time, on-demand role.
Responsibilities
- Commute to each "pop-up" shift with the assigned brand kit and display table, prepared to drive sales by interacting with and educating customers on products.
- Utilize the required mobile application to accurately clock in and out for all shifts, demonstrating consistent punctuality.
- Take full accountability for the security, organization, and inventory of one or more brand-specific kits, requesting replacement stock in advance.
- Submit comprehensive end-of-day reports immediately following the shift through the mobile app.
- Act as a passionate and authentic extension of the client brand, aiming to make it the customer's top choice.
- Proactively engage customers, provide accurate and compelling product education, and execute strategies to drive sales and customer sign-ups.
- Commit to continuous brand-specific training to become fully versed in each brand's culture, product line, and competitive advantages.
- Provide detailed, actionable feedback to Trimmr and clients regarding customer interactions, product interest, and operational insights.
- Maintain a high level of professionalism, presenting yourself well, managing your display, and adhering to dress code requirements.
- Independently manage shift logistics and adapt your approach to unexpected changes in the store environment.
- Adhere strictly to all NYS cannabis laws, OCM guidelines, and dispensary-specific operating procedures.
Requirements
- Proven experience (preferred 1+ years) in sales, brand ambassador services, promotional work, retail, or high-volume customer service.
- A deep, demonstrated passion for the cannabis industry and motivation to grow professionally within it.
- Exceptional ability to communicate clearly, engagingly, and authentically, building immediate trust and rapport.
- Highly organized, self-motivated, and capable of independent decision-making, communication, and problem-solving in the field.
- Comfortable using mobile applications for time-keeping, reporting, and communication.
- Must be 21+ and legally eligible to work in New York State.
Skills
- Sales
- Customer Service
- Brand Management
- Communication
- Mobile Application Usage
- Reporting
Location
- New York State
Work Type
- On Demand
- Gig
- Flexible Scheduling
- Part Time
Experience Level
- 1+ years preferred
Salary/Compensations
- $21 per hour
About the Company
- Trimmr LLC is dedicated to improving the lives of those affected by cannabis prohibition.
- We are committed to providing apprenticeship opportunities to ensure those disproportionately impacted by past legislation have a seat at the table in the legal market.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law.
