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About the Role
As Rilla scales, the office is the engine everything else runs on. This is a founding role to build and own the physical space, the daily experience of being in the office, and the systems that get new people productive from day one. Your job is to turn office and workplace operations into a system that runs itself.
Responsibilities
- Own day-to-day office operations end-to-end.
- Manage vendor relationships — food & beverage, cleaning, facilities, building management and hold them accountable to timelines and quality.
- Keep the office stocked: order and restock supplies, snacks, drinks, and equipment before anyone notices they're low.
- Plan and run internal events, team offsites, celebrations, and the moments that build culture in a high-intensity in-office team.
- Own office-related budgets, expenses, and reconciliations, and find ways to spend smarter as we scale.
- Build the systems, checklists, and automations that make all of the above continuous instead of a scramble.
- Be the go-to person for anything space-, supply-, or experience-related, and the first line for keeping the office a place people want to be.
Requirements
- 1–2 years in office management, workplace experience, administrative operations, or a similar role — startup or high-growth experience strongly preferred.
- A track record of owning a space or program end to end with minimal oversight.
- Genuine fluency with AI tools, and a bias for using them to automate real work.
- Excellent written and verbal communication across every level of the org.
- Strong organization and judgment, with comfort shipping in ambiguity and driving clarity.
- Willingness to be in the NYC office full time — this role lives in the space it runs.
Skills
- Customer obsessive
- Infinite learner
- Team player
- Unafraid of failure
- Affinity for the unconventional
- Extremely focused
- AI and automation
- Logistics as a system to engineer
- Extreme ownership
- Vendor management
- Budget management
- Systems building
- Checklists
- Automation
Location
- NYC
Work Type
- In-office
- Full-time
Experience Level
- 1-2 years
Salary/Compensations
- $90,000 – $120,000/year + equity
Benefits
- Medical, dental, and vision insurance
- Breakfast, lunch, dinner, and supplementary food and drink
- Wellness / Gym Benefits
- Commuter benefits
- Relocation assistance
- Take what you need paid time off, not accrual-based
- $1,000 stipend for learning and personal growth
- $1,500/month rent stipend
- Tech equipment
About the Company
- Rilla is on a mission to index the offline world.
- Today, we've built the leading sales coaching software for organizations doing sales offline.
- We have over 1000 customers, including The Home Depot, KKR, Neighborly, and PulteGroup, using our product to enable AI sales coaching across their organization.
- We are backed by Google Ventures, Bessemer Ventures, Crew Capital, and Broom Ventures, along with others.
- We're an in-office team in NYC with builders who operate like high-speed reinforcement learners.
- We obsess over our customers, move at a high velocity, are not afraid of failure, and look to maximize our real-world impact.