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About the Role

The Billing Analyst ensures accurate and timely customer billing, addresses billing data requests, and reviews accounts payable invoices. This role supports the development and maintenance of billing systems, troubleshoots issues, and collaborates with internal and external partners.

Responsibilities

• Ensure timely and accurate invoicing of customers and payment to vendors per contracts, policies, and procedures.
• Analyze data to prepare reports, analyses, and statements for management review.
• Review and analyze statistical reports for customer groupings and provide support with data analysis and report preparation.
• Provide testing support for transactions during system patches.
• Review interfaced data from various sources for accuracy in customer invoice creation and identify issues.
• Review data from Business Intelligence reports for accuracy of customer billing and invoicing.
• Perform data analysis to produce semi-complex customer invoices and distribute them.
• Analyze power generation data for customer group billing accuracy and for monthly year-end reporting to the DOE.
• Provide the Billing Manager with a record of issues identified during each billing cycle.
• Review NYPA’s Wheeling bills from other utilities for payment.
• Act as a liaison between the Billing department and other NYPA departments or external vendors, resolving billing issues.
• Serve as a backup to the Senior Billing Analyst for updating price changes, analyzing and loading interface files, and correcting errors.
• Update transported price changes.
• Analyze and load interface files into ERP billing system.
• Perform corrections to errors in the Error Management System.

Requirements

• Strong knowledge of Microsoft Office products (Excel, Word, etc.) is required.
• Strong mathematical and analytical skills are required.
• Strong verbal and written skills are required.
• Ability to consistently meet strict deadlines.
• Ability to represent NYPA to all internal and external customers.
• Ability to analyze billing data and use sound judgment regarding matters of importance.
• Ability to assist Billing Representatives in resolving issues.
• Ability to address various data requests from internal and external customers.
• Proactive in achieving goals and ability to work independently with minor guidance.
• Ability to assist with directing the work of Billing Representatives when delegated by management.
• Ability to identify potential incorrect charges and question and correct them intelligently with guidance and supervision.

Skills

• Microsoft Office (Excel, Word)
• SAP (highly preferred)
• Mathematical skills
• Analytical skills
• Communication skills (verbal and written)
• Teamwork
• Data analysis
• Data management
• Problem solving
• Time management
• Computerized billing systems (preferred)
• ERP system experience (preferred)
• Utility industry knowledge (preferred)
• Electric utility billing concepts and terminology (preferred)

Location

• New York

Work Type

• Onsite
• Limited travel (about 10%)

Experience Level

• Minimum of 2 years’ experience (with Bachelor's degree, preferred)
• Minimum of 4 years’ experience (with Associate's degree, preferred)
• Minimum of 6 years’ experience (with High school diploma, preferred)

Education Level

• Bachelor’s degree in a relevant field (preferred)
• Associate’s degree in a relevant field (preferred)
• High school diploma in a relevant field (preferred)

Salary/Compensations

• $73,000 - $91,000

About the Company

• The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success.
• We are committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them.

Equal Opportunity

• As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them.
• We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law.
• NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates’ disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns.