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About the Role

eBay is seeking an experienced product leader to drive the international growth of eBay Balance, a stored-value wallet product. This role involves defining how eBay Balance serves customers in non-U.S. markets, focusing on building experiences for fund reception, value holding, reloading, and spending on eBay. It's an end-to-end product ownership opportunity, shaping strategy, launching capabilities, and creating an adoption flywheel within the payments, commerce, and financial services space.

Responsibilities

Own the international product strategy and roadmap for eBay Balance across Canada, Australia, Europe, and additional non-U.S. markets.
Identify valuable regional customer problems and determine where eBay Balance can create differentiated value for buyers and sellers.
Design and improve the complete stored-value lifecycle, including fund reception, reloading, balance management, and spending on the eBay platform.
Develop new product features, incentives, and customer experiences to increase activation, adoption, repeat usage, and spend.
Build a market expansion framework balancing customer demand, business opportunity, regulatory requirements, operational readiness, and platform scalability.
Lead products from discovery through launch and optimization, bringing structure and momentum to complex, ambiguous initiatives.
Use customer research, behavioral data, financial analysis, and experimentation to identify friction, validate opportunities, and make high-quality product decisions.
Define and own success metrics such as activation, funded accounts, reload behavior, balance retention, repeat usage, spend-through, and incremental business impact.
Partner closely with the product leader responsible for U.S. eBay Balance to build shared platform capabilities while addressing market-specific customer and regulatory needs.
Align and influence stakeholders across engineering, design, analytics, business, payments, operations, finance, risk, legal, and compliance.
Communicate strategy, priorities, tradeoffs, and business results clearly to senior leaders and executive stakeholders.
Establish repeatable capabilities for efficient expansion into additional markets.

Requirements

7+ years of product management experience, with meaningful experience in payments, digital wallets, stored-value products, fintech, financial services, or commerce.
A track record of shipping and scaling complex customer-facing products across multiple teams or markets.
Solid understanding of payment flows, funding methods, money movement, wallet experiences, or account-based financial products.
Demonstrated success driving product adoption, engagement, retention, or transaction growth.
Experience translating ambiguous business opportunities into a clear strategy, prioritized roadmap, and executable product plan.
Strong analytical judgment and the ability to use customer insights, experimentation, and data to make decisions.
Experience influencing engineering, design, analytics, business, risk, compliance, and operational partners without relying on direct authority.
Excellent written and verbal communication, including the ability to simplify complex topics and make clear recommendations to senior executives.
High ownership, urgency, and resilience.
A global approach and an appreciation for how customer behavior, regulation, payment infrastructure, and business models differ across markets.

Location

Remote

Work Type

Full-time

Experience Level

7+ years

Salary/Compensations

$127,600 - $198,100

Benefits

Target bonus
Restricted stock units
Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits, such as PTO and parental leave

About the Company

eBay is a global ecommerce leader changing the way the world shops and sells.
Our platform empowers millions of buyers and sellers in more than 190 markets.
We're committed to pushing boundaries and reinventing the future of ecommerce for enthusiasts.
Our values include customer focus, authenticity, welcoming bold ideas, and encouraging individuals to bring their unique selves to work.
We are dedicated to sustaining the future of our customers, company, and planet.
Join a team of passionate thinkers, innovators, and dreamers to connect people, build communities, and create economic opportunity for all.

Equal Opportunity

eBay is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.
If you have a need that requires accommodation, please contact us at talent@ebay.com.
We will make every effort to respond to your request for accommodation as soon as possible.
View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
An employer who violates this law shall be subject to criminal penalties and civil liability.
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