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About the Role

As an Assistant Facilities Manager, you will be instrumental in supporting the Facility Manager with the delivery of services to operate and maintain our client's properties. Your role will encompass customer service, financial management, facility maintenance, procurement, and supplier management. This position is a key part of our collective effort in shaping a brighter way for our clients and their communities.

Responsibilities

Support the Facility Manager with tactical planning and daily operational needs across an assigned portfolio of locations.
Manage facility work orders from creation through completion, ensuring timely follow-up and accurate documentation.
Coordinate vendor scheduling, monitor performance, and serve as a central point of contact for service providers.
Process and review facility-related invoices, manage routine purchasing, and escalate discrepancies as needed.
Coordinate maintenance requests with landlords and property management teams, tracking status through to resolution.
Handle administrative requests including access management, certificate of insurance verifications, and management of a shared inbox.
Monitor and report on facility operations to ensure all KPIs and service level agreements are met or exceeded.

Requirements

HS diploma or GED
A minimum of 2 years of industry experience, either in a corporate environment or as a third-party service provider.
Strong leadership and relationship-building skills.
Excellent interpersonal and problem-solving abilities, contributing to a team where everyone is empowered to thrive.
Strong knowledge of Microsoft Office products, including Outlook and Excel.
Experience with Computerized Maintenance Management Systems (CMMS).
Bachelor's Degree or equivalent work experience in Facilities Management or Property Management.
Experience assisting with budgetary requests, analysis, and reporting.
Proven ability to work with full engagement as a member of a remote team.
Experience managing facilities in commercial properties, particularly Class A buildings, within banking or retail spaces will be a plus.
Working knowledge of commercial electrical systems.
Candidates must be authorized to work in the United States without sponsorship.

Skills

Customer service
Financial management
Facility maintenance
Procurement
Supplier management
Client relationship management
Microsoft Office
Outlook
Excel
Computerized Maintenance Management Systems (CMMS)
Budgetary requests, analysis, and reporting
Commercial electrical systems

Location

Atlanta, GA
Knoxville, TN
New York, NY

Work Type

Remote
Full-time

Experience Level

2 years of industry experience

Education Level

HS diploma or GED
Bachelor's Degree or equivalent work experience

Salary/Compensations

50,000.00 – 70,000.00 USD per year

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

JLL empowers you to shape a better world by combining world-class services, advisory and technology for our clients.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only: If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.