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About the Role
Responsible for assisting in the collection, analysis, and monitoring of data used to assess compliance with regulatory requirements, operations, and policies within the Radiology Department. Provides clerical and administrative support within a team environment.
Responsibilities
- Supports quality improvement and compliance initiatives
- Identifies compliance gaps and improvement opportunities
- Assists with performance improvement projects
- Answers phones professionally and courteously
- Takes messages and communicates information appropriately
- Communicates effectively with internal and external customers
- Serves as department receptionist and supports visitors
- Maintains confidentiality
- Attends meetings and required trainings
- Demonstrates strong customer service skills
Requirements
- General understanding of medical terminology and EMR systems
- Strong organizational and customer service skills
- Experience with Microsoft Office
- Walking, bending, reaching, and lifting up to 25 lbs.
Skills
- Medical terminology
- EMR systems
- Microsoft Office
- Organizational skills
- Customer service skills
- Communication skills
Education Level
- High school diploma or equivalent required
- Medical or hospital experience preferred
About the Company
- Department: Radiology