Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Safe Options Support (SOS) Care Manager will engage the unhoused population of Monroe County using a trauma-informed, person-centered approach. The team's mission is to ensure independence and well-being for homeless and unstably housed individuals through compassionate care and resource connection, utilizing the Critical Time Intervention model.

Responsibilities

• Outreach and build relationships with displaced and unhoused persons at known locations.
• Make referrals to necessary care and support services using warm handoffs.
• Collaborate with existing care teams of individuals being served.
• Monitor engagement in services and housing stability.
• Administer assessments related to mental health, addiction, and social determinants of health.
• Perform crisis management and safety planning.
• Complete all required documentation in a timely manner.

Requirements

• Bachelor's degree in psychology, social work, sociology, or related field, or a New York State Licensed Practical Nurse (LPN).
• Past case management work experience will be considered in lieu of a Bachelor's degree.
• Experience providing advocacy with homeless or precariously housed populations is preferred.
• Experience as a provider and/or recipient of behavioral health, substance use, and/or homeless services.
• Knowledge of homeless resources within the community.
• Knowledge of treatment, rehabilitation, and community support programs.
• Knowledge of community-based organizations and opportunities for continuing wellness development.
• Knowledge of Intentional Peer Support models, best practices, and methods of implementation.
• Awareness of personal and systemic issues that hinder access to care.
• Bilingual in Spanish and English is preferred.

Skills

• Ability to understand, support, and operate from a strength-based approach.
• Professionalism in all settings.
• Relationship building and collaboration with other service providers.
• Creative problem-solving.
• Acting with dignity and respect for participants.
• De-escalation of participants in crisis.
• Respect for and comfort around people experiencing psychiatric crises.
• Critical thinking.
• Problem-solving.
• De-escalation skills to promote recovery.

Location

• Monroe County, NY

Work Type

• Full-Time

Experience Level

• Case management experience considered in lieu of degree

Education Level

• Bachelor's degree or higher in psychology, social work, sociology, or related field
• New York State Licensed Practical Nurse (LPN)

Salary/Compensations

• $23.12 per hour

Benefits

• Competitive Compensation and Paid Time Off Package
• Family-Friendly Workplace
• Medical/Dental/Vision Coverage
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities

About the Company

• Liberty Resources is committed to building a diverse workforce that values contributions of all team members and works to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that they serve.
• Wholehearted Health!

Equal Opportunity

• Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer.
• Liberty Resources offers equal employment.