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About the Role

Maven is seeking a VP of Member Growth to drive member enrollment into Maven's programs, directly impacting revenue. This role owns the end-to-end enrollment process, from awareness to activation, and requires collaboration across multiple functions including Client Success, Marketing, Product, Finance, Data, Clinical, and Operations. The position is a player-coach role, demanding hands-on involvement in data analysis, funnel pressure-testing, and execution, alongside leading a high-caliber team. The ideal candidate will also develop innovative strategies for enrollment growth beyond current optimization efforts.

Responsibilities

Own member growth for the Core Business, accountable for enrollment targets and revenue.
Set strategy, build plans, and act as a control tower across cross-functional teams driving revenue.
Build and run a scalable enrollment engine covering the full journey from eligible population to enrolled, activated member.
Expand the playbook and deliver new strategies for sustainable member growth beyond current optimization work.
Identify, size, and open new avenues for growth.
Optimize relentlessly around data by building and iterating on the funnel and creating systems for quick diagnoses.
Build operational metrics as leading KPIs for teams contributing to enrollments.
Hold the cross-functional machine accountable by partnering daily with various teams and ensuring accountability to operational KPIs.
Serve as the connective tissue for the enrollment process.
Operate as a player-coach, leading and developing a team while staying hands-on in execution.
Set the bar for rigor and hands-on execution by doing the work and coaching through it.
Instrument and forecast by partnering with Data and Finance to build measurement, segmentation, attribution, and forecasting systems.

Requirements

10+ years of experience driving growth, enrollment, acquisition, or revenue outcomes.
Track record of personally owning and hitting a number.
Experience ideally in healthcare, benefits, marketplaces, consumer subscription, or a similar environment with a complex funnel and multiple stakeholders.
A hands-on player-coach energized by daily details (data, funnel, plan, execution).
Elite quantitative ability as a core competency, including building and interrogating funnel models, sizing opportunities, and designing experiments.
Strategic range to spot and pursue fundamentally new approaches to enrollment.
Proven ability in cross-functional leadership and accountability to align and mobilize teams without direct authority.
Commercial instincts to understand how enrollment translates into revenue and unit economics.
Comfort in a fast-paced, mission-driven environment with high visibility and direct accountability for a top-line company metric.

Skills

Growth
Enrollment
Acquisition
Revenue outcomes
Data analysis
Funnel interrogation
Experiment design
Quantitative analysis
Strategic thinking
Cross-functional leadership
Accountability
Commercial acumen
Forecasting

Location

Remote

Work Type

Hybrid work
Full-time

Experience Level

10+ years

Benefits

Employer-covered health, dental, and insurance plan options
Access to the full Maven platform and specialists (Maven for Mavens)
Whole-self care through wellness partnerships
Hybrid work, in office meals, and work together days
16 weeks 100% paid parental leave
New parent stipend (for Mavens with 1+ year tenure)
Annual professional development stipend
Access to a personal career coach through Maven for Mavens
401K matching with immediate vesting (US-based employees)

About the Company

Maven Clinic is the world's largest virtual clinic for women and families, focused on making healthcare accessible.
The company partners with employers and health plans to provide women's and family health programs covering fertility, maternity, pediatrics, and menopause.
Maven aims to improve clinical outcomes, reduce costs, and expand equitable access to care.
Their consumer platform offers direct access to virtual care across 30+ specialties and dedicated hormone and GLP-1 care programs for women.
Founded in 2014, Maven Clinic has raised over $425 million from prominent investors.
The company has received numerous awards for innovation and industry leadership, including TIME100 Most Influential Companies, CNBC Disruptor 50, and Fast Company's Most Innovative Companies.
Maven Clinic has an award-winning culture, recognized by over 30 workplace and innovation awards.

Equal Opportunity

Maven is an affirmative action and equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.