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About the Role

The Safe Options Support (SOS) Care Manager will be a key member of a collaborative, multi-disciplinary team seeking to engage the unhoused population of Monroe County. The team's mission is to ensure the greatest level of independence and well-being for homeless and unstably housed individuals using the Critical Time Intervention model of care.

Responsibilities

• Outreach and build relationships with displaced and unhoused persons, meeting participants at known locations and settings.
• Make referrals to necessary care and support services utilizing warm handoffs.
• Work closely with existing care teams of individuals being served.
• Monitor engagement in services and housing stability through continued connection.
• Administer assessments related to mental health, addiction, and social determinants of health.
• Perform crisis management and safety planning using the Columbia Protocol and other best practices.
• Complete all required documentation in accordance with program standards.

Requirements

• Bachelor’s degree or higher, preferably in psychology, social work, sociology, or related field, or be a New York State Licensed Practical Nurse (LPN).
• Past case management work experience will be considered in lieu of a Bachelor's degree.
• Experience providing advocacy with homeless and/or precariously housed populations is preferred but not required.
• Experience as a provider and/or recipient of behavioral health, substance use, and/or homeless services.
• Knowledge of homeless resources within the community.
• Knowledge of treatment, rehabilitation, and community support programs.
• Knowledge of community-based organizations and opportunities for continuing wellness development.
• Knowledge of Intentional Peer Support models, best practices, and methods of implementation.
• Awareness of personal and systemic issues that hinder access to care.

Skills

• Ability to understand, support, and operate from a strength-based approach.
• Professionalism in all settings.
• Ability to build relationships and collaborate with other service providers.
• Ability to solve complex problems using creative solutions.
• Act with dignity and respect for participants.
• Ability to de-escalate participants in times of crisis.
• Respect for and high level of comfort around people experiencing psychiatric crises.
• Ability to utilize critical thinking, problem-solving, and de-escalation skills.
• Bi-lingual in Spanish and English is preferred.

Location

• Monroe County, NY

Work Type

• Full-Time

Experience Level

• Case management work experience considered

Education Level

• Bachelor's degree or higher in psychology, social work, sociology, or related field
• New York State Licensed Practical Nurse (LPN)

Salary/Compensations

• $23.12 per hour

Benefits

• Competitive Compensation and Paid Time Off Package
• Family-Friendly Workplace
• Medical/Dental/Vision Coverage
• 401(k) Retirement Savings Plan
• Continuing Education Opportunities

About the Company

• Liberty Resources is committed to building a diverse workforce that values contributions of all team members and work to recognize cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and how they apply to provision of positive health outcomes.
• We pride ourselves on high quality, integrated, community-based services that meet the evolving needs of our communities.

Equal Opportunity

• Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer.
• Liberty Resources offers equal employment.