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About the Role

The Auth0 Platform Observability team owns the observability tooling that monitors the Auth0 Platform. This role ensures Product and Platform Engineers can monitor and observe the platform while continuing to rapidly ship software. Engineers maintain and automate observability tooling for the entire platform, including metrics, logs, and traces. This position is for engineers passionate about monitoring, observing, measuring uptime and availability, and ensuring platform stability, with opportunities to grow in Site Reliability Engineering (SRE) or Development Operations (DevOps) and Observability tooling.

Responsibilities

Champion observability best practices, acting as an educator who can effectively correct anti-patterns and teach other engineering teams how to build robust, standardized instrumentation.
Be an expert in running services in production environments.
Contribute to the process of designing services for high growth and high availability.
Provision, configure, and monitor cloud-native infrastructure and services.
Design, build, and maintain scalable observability infrastructure using tools like Terraform.
Troubleshoot performance issues and operational issues.
Automate operational tasks and improve scripts.
Assist with and provide feedback for performance testing and automation.
Actively participate in major incident response to diagnose root causes and identify critical gaps in our current telemetry tooling.
Act as a technical leader, driving cross-team initiatives to improve instrumentation and observability standards across the broader engineering organization.

Requirements

3+ years of platform engineering, SRE, or DevOps experience.
Experience with cloud infrastructure like AWS, Google Cloud, or Azure.
Expertise in the Datadog ecosystem (Metrics, Logs, Traces, and Error Tracking), including establishing alerting standards, implementing tagging taxonomies, and managing Datadog configurations via Terraform.
Strong coding skills in Node.js or Golang.
Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
A data-driven approach to debugging complex, cross-service performance bottlenecks.
Deep understanding of microservice architecture and best practices.
Experience in coaching and mentoring more junior engineers.
Proven ability to lead cross-functional technical initiatives and collaborate seamlessly with multiple engineering teams.
Hands-on experience with OpenTelemetry (OTel), Vector, or similar frameworks for instrumenting applications.

Skills

Observability
Metrics
Logs
Traces
Error Tracking
Terraform
Node.js
Golang
Docker
Kubernetes
Microservice architecture
OpenTelemetry
Vector

Location

Hybrid

Work Type

Hybrid

Experience Level

3+ years

Salary/Compensations

$110,000—$151,800 CAD

Benefits

Equity
Bonus
Health insurance
Dental insurance
Vision insurance
RRSP with a match
Healthcare spending
Telemedicine
Paid leave (including PTO and parental leave)

About the Company

Secure Every Identity, from AI to Human.
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
This work requires a relentless drive to solve complex challenges with real-world stakes.
We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work.
We're all in on this mission. If you are too, let's talk.
Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate.
Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Equal Opportunity

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran.
We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.