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About the Role

As a Security Officer at Glens Falls Hospital, you are the person our nurses, doctors, and patients rely on to keep the peace. You aren't just watching monitors; you are a visible, helpful presence on campus who handles everything from parking lot assists to calming tense situations in the Emergency Department.

Responsibilities

• Patrol and monitor hospital buildings and grounds, staff visitor check-in stations, and guide people through Emergency Department metal detectors.
• Respond to calls for help, escort visitors, and provide minor roadside assistance.
• Use communication and de-escalation skills to calm aggressive, upset, or confused individuals.
• Assist clinical staff during high-risk patient situations, handle emergency codes immediately, and work with local police.
• Log and secure patient valuables, handle confidential shift reports, and manage the release of remains.
• Complete required annual New York State security training, crisis intervention courses, and emergency drills.

Requirements

• High School Diploma or GED required.
• Security Experience preferred.
• Active New York State Security Guard Certification.
• Valid driver's license.
• Ability to read and interpret safety rules and policies/procedures.
• Ability to write routine reports and correspondence.
• Project a professional image; be friendly, personable, and alert to customer needs.
• Ability to communicate effectively with all individuals in a friendly, positive manner, possibly in adverse situations.
• Ability to defuse possible violent situations.
• Basic math skills.
• Ability to solve practical problems and deal with a variety of variables.
• Ability to use/learn computers.
• Ability to balance multiple tasks/priorities.
• Ability to walk stairs, stand for long periods, and respond quickly to codes.

Skills

• Communication
• De-escalation
• Customer service
• Problem-solving
• Computer literacy
• Time management

Location

• Glens Falls

Work Type

• Full-time
• Part-time

Experience Level

• Commensurate with experience

Education Level

• High School Diploma or GED

Salary/Compensations

• $21.00 to $30.50 per hour

Benefits

• Competitive benefits offerings available to active, full-time and part-time employees who work at least 30 hours per week.

About the Company

• Our mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.
• Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George.
• Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital!

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.