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About the Role

Family Service League is seeking a part-time Case Manager for a homeless shelter in Brentwood, NY. The Case Manager will be responsible for conducting client assessments, developing Independent Living Plans, linking clients with community-based service resources, and assisting clients in achieving self-sufficiency through advocacy, counseling, and resource referrals.

Responsibilities

• Complete new client intakes and explain shelter rules and regulations.
• Meet with clients a minimum of two times per week for face-to-face meetings.
• Develop Independent Living Plan for assigned families.
• Complete Independent Living Plan bi-weekly.
• Complete Mental and/or Physical Impairment form with Independent Living Plan Violations.
• Complete SPA applications for eligible clients.
• Work collaboratively with Housing Specialists in finding permanent housing options for clients.
• Conduct client safety inspections twice a week.
• Address any issues of safety in unit, remove any dangerous items.
• Address unit cleanliness and client hygiene and assist client in daily living skills development.
• Collaborate with the Office Manager on client shelter obligations.
• Work with clients in creating a budget to identify needs and obligations.
• Review, complete, follow up, and submit FSL Client Incident Report to the Compliance Supervisor.
• Maintain and update resource database of social service organizations relevant to the needs of clients.
• Provide ongoing support and counseling for clients in reaching their goals.
• Foster inter-agency collaboration to assist in clients’ long-term stability.
• Maintain up-to-date documentation regarding client services in the Homeless Management Information System (HMIS) and client files.
• Complete monthly reports in a timely manner.
• Submit documentation to DSS Housing Liaison.
• Attend scheduled Case Management team meetings, individual supervision, and trainings as required.
• Oversee the compliance of rules, regulations, and policies of shelter.
• Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
• Provide assessment, crisis intervention, and individual, family, and group services to children, youth, and families.
• Advocate for client needs.
• Provide transportation as needed.
• Work collaboratively with members of a larger treatment or service coordination team, both within the agency and in the larger community.
• Collaborate with Security to discuss and resolve client incidents.
• Read and understand the Policy and Procedure Manual.
• Read and respond to daily emails.
• Report to work during inclement weather and other relevant emergency situations to ensure uninterrupted care and support for clients.
• Perform other duties as assigned.

Requirements

• High school diploma required.
• Minimum of 2 year of experience in human services or related field preferred.
• Knowledge of the Suffolk County Department of Social Services preferred.
• Knowledge of human services and previous experience working with at-risk population preferred.
• Excellent interpersonal, verbal, and written communication skills required.
• Strong organizational and time management skills required.
• Proficient computer skills, including Microsoft Office required.
• Experience with HMIS, Google Apps, and web-based project management software preferred.
• Bilingual in Spanish preferred.
• Valid and clean NYS Driver's License required.
• This position requires sitting and standing for extended periods of time, as well as moderate lifting of up to 10-15 pounds.
• Must be able to go up and down stairs.

Skills

• Interpersonal skills
• Verbal communication skills
• Written communication skills
• Organizational skills
• Time management skills
• Computer proficiency
• Microsoft Office
• HMIS
• Google Apps
• Web-based project management software
• Spanish language proficiency
• Driving

Location

• Brentwood, NY

Work Type

• Part-time

Experience Level

• 2 years of experience in human services or related field preferred

Education Level

• High school diploma required
• Bachelor’s degree in Human Services or related field preferred

Salary/Compensations

• $1,500 Sign-On Bonus!
• $3,000 Sign-On Bonus!

Benefits

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts

About the Company

• Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.