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About the Role
As part of the Regional Security Services team, the Healthcare Protection Officer (HPO) is responsible for the physical and personal security for members, staff, and visitors within healthcare client facilities. This includes responding to emergency situations, preserving order, and enforcing regulations. The HPO protects staff and property from theft or damage, and persons from hazards, including potential workplace violence. The role involves partnering with security and clinical leaders to identify and mitigate security and workplace violence risks.
Responsibilities
- Respond to crimes in progress and take appropriate action
- Make private person arrests when necessary and within policy
- Lead Code Gray response teams
- Lead de-escalation efforts
- Provide a professional security presence
- Act as a safety ambassador for the facility
- Provide campus safety recommendations
- Serve as the facility subject matter expert on the Prevention of Workplace Violence
- Respond to and investigate incidents of workplace violence
- Provide PWV training to all staff
- Stay current on training and trends in the PWV field
- Lead and support threat management investigations
- Mitigate potential threats through collaboration with key stakeholders and the Threat Management Team
- Provide Prevention of Workplace Violence training to staff
- Train and evaluate new officers
Requirements
- Excellent written and verbal communication skills
- Demonstrated success working in a highly regulated work environment
- Ability to accurately analyze situations in a highly complex organizational structure and reach appropriate decisions based on informed judgment
- Highly organized and detail-oriented
- Effectively manage subordinates
- Strong interpersonal skills
- Demonstrate a high level of integrity and professionalism to handle sensitive and confidential information
- Demonstrated ability to set priorities and respond to changing demands from multiple sources in a fast-paced environment
- Demonstrated ability to follow through, meet deadlines, anticipate requirements, and build relationships with minimal oversight
- Strong analytical and problem-solving skills
- Demonstrated ability to exercise independent judgment and employ strong reasoning skills
- Ability to work collaboratively in a team environment with minimal supervision
- Comfort level with internal systems or demonstrated ability to learn new systems
- Excellent time management and organization skills
- PC skills including MS Word, Excel, Outlook, and PowerPoint
- Present as approachable, open, professional, and positive
- Willing to travel on short notice and during non-standard working hours
- 3+ years of security, military, or law enforcement related experience
- Ability to pass physical aptitude test (PAT) which may include timed push-ups, sit-ups, physical agility assessment, and a life-sized dummy drag
- Valid Driver’s License
- California Bureau of Security and Investigative Service (BSIS) Guard Card
Skills
- Communication skills
- Interpersonal skills
- Analytical skills
- Problem-solving skills
- Time management
- Organization skills
- MS Word
- MS Excel
- MS Outlook
- MS PowerPoint
Location
- South San Francisco
- San Francisco
- Redwood City
Work Type
- Occasional travel with some overnight stays
- Available for unplanned travel
Experience Level
- 3+ years of security, military, or law enforcement related experience
Education Level
- HS Diploma or GED
Salary/Compensations
- Starting wage: $36/hr
- 4 months after hire: $38/hr
- 3 months after & onward: $40/hr
About the Company
- Part of the Regional Security Services team