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About the Role

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments. The Maintenance Director plans, organizes, and directs the general maintenance and repair of the Senior Living Community, including preventive maintenance, resident unit repairs, and common area upkeep. This role also involves training and managing Maintenance Technicians, with fiscal responsibility for purchasing and budget management.

Responsibilities

Oversee the hiring, training, and management of all maintenance team members.
Prepare work schedules, conduct training staff meetings, and complete performance reviews.
Motivate, discipline, train, and evaluate team members.
Schedule team members according to budget and ensure appropriate staffing levels.
Ensure a safe and sanitary environment meeting all codes and standards.
Maintain regulatory compliance with state fire safety code, health inspections, and other regulations.
Manage department labor expenses, minimize overtime, and control supply expenses within budget.
Assist Executive Director in developing department budgets, including service, supply purchasing, labor, and capital needs.
Perform scheduled preventative maintenance on all mechanical systems and ensure accurate data recording.
Perform general maintenance on community equipment, buildings, and grounds.
Understand HVAC and other mechanical systems and implement a preventative maintenance program.
Conduct daily inspections of the building, grounds, and key equipment, performing necessary maintenance and repairs.
Oversee and maintain timely resolution of work orders.
Participate in required in-service training.
Supervise safety and fire protection and prevention programs, including weekly inspections.
Maintain drawings, plans, manufacturer warranties, and instructions on file.
Maintain the general appearance of the building, including assisting with event setup and cleanup.
Oversee and supervise outside third-party vendors for maintenance and grounds services.
Maintain a service mentality during service calls and interactions.
Perform other duties as assigned.
Work collaboratively with Executive Director and other department heads to create a positive atmosphere.
Provide exceptional customer service to residents and visitors.
Foster a sales-oriented culture by participating in sales and marketing efforts.
Effectively train, coach, reward, and discipline staff.
Complete departmental-related reports accurately and timely.
Attend company-hosted webinars, on-site meetings, regional meetings, and national meetings.
Complete all required trainings to maintain certifications and credentials.
Meet with all new residents within the timeframe set by the Executive Director.
Participate in the Manager-on-Duty program, including covering weekends on a rotating basis.

Requirements

High school diploma or equivalent.
2+ years in maintenance or facilities management.
Proficiency in HVAC, plumbing, electrical systems, carpentry, masonry, and small appliance repair.
Understanding of health, safety, and building codes.
Ability to respond to inspections and surveys.
Strong skills in diagnosing maintenance problems and resolving issues within budget.
Ability to direct and motivate teams, delegate tasks, and make staffing decisions.
Exhibits excellent customer service and promotes the community positively.
Comfortable with computers and various software programs.
Valid state driver’s license and clean driving record.

Skills

HVAC
Plumbing
Electrical systems
Carpentry
Masonry
Small appliance repair
Maintenance problem diagnosis
Issue resolution
Team direction
Team motivation
Task delegation
Staffing decisions
Customer service
Computer proficiency
Software proficiency

Location

Moore, OK
Mustang, OK
Edmond, OK

Work Type

Full-time
Onsite

Experience Level

2+ years in maintenance or facilities management
Experience in property management, lodging, or Senior Living/Assisted Living/Memory Care is a plus

Education Level

High school diploma or equivalent

Benefits

Medical/Dental/Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Parental Leave
Short-term Disability
Long-term Disability
Industry-leading PTO
Paid Holidays
401k program with match
Tuition reimbursement
Bonus programs
Employee Assistance Program (EAP)
Employee/Resident Referral Bonuses

About the Company

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments.
At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way.
Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all.
At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does.
For more information on True Connection Communities visit www.trueconnectioncommunities.com