About the Role
We are expanding our Design Standards Studio and looking for a Governance & Publications Lead to establish the operational framework, digital workspace architecture, and governance standards that keep our physical brand consistent across every project. Our Design Standards Studio creates forward-looking, highly scaled physical design frameworks, bringing together creative vision, technical precision, and operational rigor. As the Governance & Publications Lead, you will lead the studio's governance pillar—defining systems, creating operational tools, and maintaining a seamless digital ecosystem.
Responsibilities
- Define, optimize, and maintain the end-to-end lifecycle for updating and managing physical design standards alongside cross-functional leadership.
- Serve as the system owner for studio workflow structures, including folder/drive architecture, and digital asset organization in close collaboration with the BIM Manager and Documentation Manager.
- Organize, maintain, and publish design standards, playbooks, and templates through our Content Management System (CMS).
- Coordinate with studio leaders to plan and schedule internal training modules and workshops, keeping project managers and design teams up to date on evolving standards.
- Track workflow health, identify operational bottlenecks, streamline process pipelines, and escalate key performance risks to Studio Directors.
- Develop design aesthetic quality control checklists, review guidelines, and exception-tracking workflows for external CD90 Architect of Record (AOR) aesthetic verification submittals, enabling project managers to effectively monitor compliance with Design Studio Standards.
- Oversee software seat allocations, compliance, and licensing coordination (e.g., Autodesk Revit, AutoCAD, Adobe Creative Suite) in the near term, preparing processes for seamless transition to the Documentation Manager.
Requirements
- 5+ years of experience in Design Operations, Architectural/Engineering Project Management, Program Management, or Design Governance.
- Proven track record managing complex workflows and cross-functional alignment in design-heavy or corporate rollout environments (e.g., retail, hospitality, tech, or industrial programs).
- Hands-on experience establishing document control protocols, digital asset management, file-naming conventions, and folder architecture.
- Exceptional communication skills with a history of building consensus across diverse teams (Design, Engineering, Operations, and external partners).
- Demonstrated experience creating operational checklists, QA/QC frameworks, and governance playbooks for project execution teams.
- Fluency with project management and digital collaboration tools such as Google Workspace, Asana, Miro, Bluebeam, and Autodesk Construction Cloud / BIM 360.
Skills
- Design Operations
- Architectural/Engineering Project Management
- Program Management
- Design Governance
- Document Control
- Digital Asset Management
- File-Naming Conventions
- Folder Architecture
- Stakeholder Management
- Quality Control
- Process Tooling
- Google Workspace
- Asana
- Miro
- Bluebeam
- Autodesk Construction Cloud / BIM 360
- PMP/CAPM
- Lean Six Sigma (Green or Black Belt)
- Procore / Document Control
- ITIL Foundation
- CMS
- Digital Asset Curation
- Database Administration
Location
- On-site presence and requirements may change depending on our client's needs.
Work Type
- Full-time
Experience Level
- 5+ years of experience
Education Level
- Relevant Certifications: PMP/CAPM, Lean Six Sigma (Green or Black Belt), Procore / Document Control credentials, or ITIL Foundation.
Salary/Compensations
- $140K-$160K
Benefits
- Bonuses
- Comprehensive benefits package
About the Company
- Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
- Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.
- Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success.
- Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
- We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest.
- Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world.
- Our inspired people share our vision and mission.
- We provide a great place to work, where each person has the opportunity and voice to affect change.
- We want our people to succeed both in work and life.
- To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
- Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/
Equal Opportunity
- Turner & Townsend is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
- All your information will be kept confidential according to EEO guidelines.
