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About the Role
Responsible for taking customer's food and drink orders, serving food and beverages, preparing itemized checks, and accepting payments. May perform additional duties such as escorting guests, setting up and clearing tables, or operating a cash register. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.
Responsibilities
- Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
- Be familiar with the organization of the restaurant and lounge and know the function of each job position.
- Have a thorough knowledge of menus and specials in the restaurant.
- Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner.
- Clear, clean and reset tables as needed.
- Be familiar with the operation of the P.O.S. system.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures, and side work duties according to station rotation assignment.
- Ensure that tables and side stands are kept stocked, tidy and clean.
- Perform other tasks/jobs as assigned by the supervisor or manager.
Requirements
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
Skills
- Alcohol Awareness Certification
- Food Handlers certification
- P.O.S. system operation
Education Level
- High School diploma or equivalent
About the Company
- Avion Hospitality