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About the Role

We’re expanding our Risk Control Department and looking for a compliance-centered Risk Control Manager who can bring their energy and ideas to life across our fleet of drivers. If you can think through cross-functional initiatives with a drive to foster a culture of safety, you’ll fit right in.

Responsibilities

• Champion a company-wide safety culture by educating employees, reinforcing best practices, and ensuring safety becomes part of every department’s daily workflow.
• Coach drivers through positive, skills-based development, using telematics, DOT inspections, and HOS data to help drivers improve performance and remain compliant.
• Lead quarterly one-on-one driver coaching sessions focused on safe driving habits, professional growth, and commitment to getting every driver home safely.
• Conduct accident investigations including documentation, reporting, DOT-reportability assessments, and coordination of post-accident procedures.
• Monitor daily compliance metrics such as HOS violations, telematics alerts, and inspection results, providing timely coaching and corrective guidance.
• Facilitate weekly safety and orientation training covering HOS rules, accident procedures, and company policies.
• Coordinate company-wide safety meetings and contribute to new training programs that strengthen driver knowledge and reduce risk.
• Collaborate with Terminal Directors and Driver Advocates to apply the Driver Corrective Action Plan and maintain clear communication on driver performance.
• Support injured employees by initiating workers’ compensation claims and ensuring proper reporting and follow-up.
• Provide exceptional customer service by responding promptly to driver and company concerns, including after-hours on-call support.
• Stay current on industry regulations and safety trends, updating internal documentation and advising leadership on key changes.

Requirements

• High school diploma required; bachelor’s degree preferred.
• Minimum 2 years of verifiable experience in a similar role.
• Experience in a supervisory position preferred.
• Strong familiarity with Microsoft Office, Adobe tools, & TMW.
• Must be available for on-call duties with either drivers or dispatch.
• Occasional travel for professional development and/or company terminal meetings.

Skills

• Strong organizational skills
• Record-keeping skills
• Time-management skills
• Clear, professional communication (written, verbal, and interpersonal)
• Ability to support drivers and internal partners
• Ability to juggle multiple priorities
• Ability to stay focused under pressure
• Ability to consistently meet deadlines
• Self-motivated work style
• Ability to take ownership of tasks
• Ability to collaborate seamlessly with the team
• Positive, solutions-oriented mindset
• Ability to coach
• Ability to problem-solve
• Ability to deliver excellent service

Location

• Ontario County, NY

Work Type

• Full-time
• On-site

Experience Level

• Minimum 2 years of verifiable experience in a similar role
• Experience in a supervisory position preferred

Education Level

• High school diploma required
• Bachelor’s degree preferred

Salary/Compensations

• $65,000–$70,000/year

About the Company

• You’ll be part of a growing, forward-thinking safety department supporting a broad spectrum of drivers, logistics providers, and warehouse personnel. Your work will directly shape how our companies communicate, grow, and attract talent.

Equal Opportunity

• Leonard’s Express is an Equal Opportunity Employer and complies with all applicable federal, New York, and Idaho employment laws.
• We provide reasonable accommodations for applicants and employees with disabilities in accordance with the ADA.
• Leonard’s Express participates in E-Verify to confirm employment eligibility.