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About the Role
As a working student in the Sales team, you will be the first point of contact for potential new customers, transforming inquiries into genuine customer relationships. You will manage the entire sales funnel, from initial contact to contract closing, ensuring customers feel well-supported throughout the process.
Responsibilities
- Contact new leads promptly; inquiries are inbound.
- Assess customer needs to understand their requirements.
- Explain financing options through the health insurance fund.
- Address customer concerns, providing clarity and outlining next steps.
- Build trust and establish relationships at eye level with sensitivity.
- Guide conversations towards a close using established guidelines.
- Document cases in the system, gather necessary documents, and initiate applications.
- Collaborate with other teams and contribute to sales pitches and processes.
- Provide updates in company meetings, initiate projects, or take responsibility for specific topics.
Requirements
- Currently enrolled as a student.
- Proficient in German (minimum C1 level) for effective communication.
- Strong communication and persuasion skills with sensitivity in handling delicate situations.
- Ambitious and goal-oriented, motivated by sales success.
- Resilient in the face of rejection and persistent in follow-up.
- Efficient, structured, and reliable work approach, capable of managing multiple tasks.
- Team player with a willingness to learn and collaborate across departments.
- Interest in startup culture, contributing ideas, and adapting to changes.
- Previous experience in sales is advantageous.
- Affinity for or experience in the social or healthcare sector is a plus.
Skills
- Sales
- Communication
- Persuasion
- Customer Relationship Management
- Negotiation
- Problem-Solving
- Documentation
- Collaboration
- Adaptability
Location
- Hybrid
- Berlin, Germany (implied by office details)
Work Type
- Working Student
- Part-time (up to 20 hours/week)
Experience Level
- Entry-level (Working Student)
Education Level
- Currently enrolled student
Salary/Compensations
- Fair working student compensation
Benefits
- Fair working student compensation
- 20 days of paid vacation (pro-rated if not a 5-day week)
- Flexible hours around lectures and exams (up to 20 hrs/week)
- Option for more hours during semester breaks
- Hybrid work model
- Office with amenities (rooftop terrace, kicker, table tennis)
- Commuting allowance via Deutschlandticket
- Subsidized Urban Sports membership
- Modern, AI-supported tech stack
- Young team with startup spirit and flat hierarchies
- Mentorship from experienced colleagues
- Part of a startup incubator
- Meaningful work with societal impact
About the Company
- Careship provides daily assistance services across Germany to individuals needing support, including seniors, people with disabilities, and those recovering from illness or surgery.
- Operating for over 10 years with top ratings on Google and Trustpilot.
- Employs both salaried and freelance assistants, with direct billing to insurance funds in recognized regions.
- A Health-Tech company combining personal consultation with smart, AI-driven technology, including proprietary apps and continuously developed tools.
- Composed of a dedicated team with many young professionals and experienced nursing specialists.
- Features flat hierarchies and short communication paths, fostering mutual support, constructive feedback, and continuous development.
- United by a common goal to make a societal impact.
- Mission: To enable everyone to live independently and well-supported in their own homes, regardless of age, limitations, or life circumstances.