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About the Role

Cayuga Health is the region's leading healthcare system, dedicated to equitably improving community well-being through integrated health services and clinical innovations. Our commitment to extraordinary healthcare is driven by our team of professionals who utilize advanced facilities, equipment, technologies, and research protocols.

Responsibilities

• Check in patients upon arrival
• Verify and update patient demographics
• Collect outstanding balances and co-pays
• Assist with scheduling labs, x-rays, procedures, or testing, and send orders
• Take messages and triage phone calls

Requirements

• Schedule patient appointments
• Good time management and prioritization skills
• Good computer skills (Medent and Microsoft Office utilized)
• High school diploma or equivalent

Skills

• Medent
• Microsoft Office
• EMR use/training

Location

• Cayuga Primary Care Ithaca Mall, 40 Catherwood Rd, Ithaca

Work Type

• Onsite
• Full-time

Experience Level

• Previous medical office experience preferred
• College-level training/education in a healthcare support field preferred

Education Level

• High school diploma or equivalent
• College-level training/education in a healthcare support field preferred

Benefits

• Competitive compensation
• Comprehensive employee benefits programs
• Opportunity to explore and build a career in healthcare through professional development programs

About the Company

• Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services.
• Empowering our people in our mission to equitably improve the well-being of the communities we serve.
• Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols.

Equal Opportunity

• Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.
• We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace.
• We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.
• If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.