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About the Role

Assort Health is building an AI agent to create a continuous conversation for every patient, remembering context from symptom to recovery. The company has experienced significant growth, raising $222 million and being recognized on the Forbes Cloud 100 and Enterprise Tech 30 lists. This role is crucial in changing the $1.1 trillion spent on healthcare administration.

Responsibilities

• Personally lead Assort's most strategic and complex health-system implementations end-to-end, including navigating customer IT, security, and procurement processes.
• Build and lead the health-system implementation team, including hiring, development, and coaching APMs.
• Set the standard and build the playbook for health-system implementations, including scoping methodology, best practices, and tooling.
• Own team-wide launch performance for the health-system portfolio, proactively identifying and removing execution risks.
• Serve as the executive relationship owner for flagship health-system accounts.
• Partner as a key stakeholder in cross-functional leadership forums, translating implementation insight into roadmap priorities and go-to-market positioning.
• Own the analytics and reporting strategy for the portfolio, tying decisions to access KPIs and presenting portfolio-level intelligence to senior leadership.

Requirements

• 8–12 years in Consulting, Implementation, or Delivery, including direct experience leading implementations at large health systems or IDNs.
• Direct experience implementing SaaS / enterprise software at large health systems or IDNs, having personally owned deployments end-to-end through IT, security, and procurement.
• Implemented software within an Epic environment at scale, with deep, hands-on Epic integration experience across large deployments.
• Multi-workstream program management experience.
• People-management experience, having built, managed, and developed implementation, delivery, or CS teams.
• Player-coach orientation, eager to personally own the hardest implementations while leading and developing a team.
• Executive presence to credibly engage VP/C-suite health-system stakeholders and lead outcome-based conversations.
• Strong analytical strategy skills: defines metrics, synthesizes portfolio-level insight, and presents to senior leadership.
• Demonstrated ability to build processes, systems, and playbooks from scratch.
• Experience navigating enterprise IT governance, including security reviews, integration testing, and change control.
• Familiarity with structured change management frameworks (e.g., Prosci / ADKAR) for driving adoption across large provider organizations.
• Experience navigating AI governance, including model risk, clinical safety, and responsible-AI review within healthcare organizations.
• Ruthless prioritization across a team portfolio and a personal implementation load.
• High adaptability and ability to perform under pressure in a fast-paced, rapidly changing environment.
• Passion for helping healthcare organizations and colleagues.

Skills

• Consulting
• Implementation
• Delivery
• SaaS implementation
• Enterprise software implementation
• Epic integration
• Multi-workstream program management
• People management
• Executive engagement
• Analytical strategy
• Process building
• System building
• Playbook development
• IT governance
• Change management
• AI governance
• Prioritization
• Adaptability
• Working under pressure

Location

• Remote

Work Type

• Full-time

Experience Level

• 8-12 years

Benefits

• Competitive Compensation – Including salary and employee stock options
• Lifelong Learning – Annual budget for professional development, plus training opportunities
• Office Setup Stipend
• Top-Tier Health Coverage – Medical, dental, and vision insurance
• Flexible PTO
• Meals & Snacks
• Fitness Stipend
• Commuter Benefits
• 401(k)

About the Company

• Assort Health is building one continuous conversation for every patient using an AI agent that remembers context from symptom to recovery.
• The company has grown from 15 people in 2025 to over 250 by the end of 2026.
• Revenue is up 20x in 15 months.
• Raised $222 million, including a $120 million Series C at a $1.2 billion valuation.
• Named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30.
• Values: Day One Drive, 5-Star Focus, Answer the Call, One Pulse.
• Mission: To change the $1.1 trillion spent on healthcare administration instead of care and make healthcare accessible for everyone.