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About the Role

Responsible for delivering a highly satisfied customer experience by engaging with customers, embodying the REACH philosophy, and maintaining a clean and organized store environment. This role involves adhering to operational, merchandise, and loss prevention standards, with cross-training in multiple store areas to support business needs.

Responsibilities

• Models REACH principles with customers
• Supports a positive store culture and embodies all aspects of a Green Culture Pulse
• Promotes TJX Rewards credit and loyalty programs
• Supports and responds to Front End coverage as well as Dressing Room and Jewelry needs
• Upholds a culture of honesty, integrity, and respect
• Communicates accurately and effectively with management and Associates
• Accepts recognition and constructive feedback
• Adheres to labor laws and Associate meal and break period policies
• Maintains organizational, cleanliness, and recovery standards for sales floor and participates in maintenance/cleanliness of entire store
• Maintains floor care cleanliness standards including maintenance and operation of the scrubber and buffer
• Processes and preps merchandise for sales floor following Door to Floor and Working Smart principles
• Adheres to Front End policy and procedures including ringing sequence and operational controls
• Balances register draws and or cash office as needed
• Ensures ‘go backs’ are properly tagged/hung and promptly returned to the sales floor
• Maintains and upholds merchandising philosophy
• Adheres and upholds merchandise and signage standards
• Partners with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed
• Ensures merchandise is properly tagged, hung, secured, and coded
• Initiates and participates in store recovery as needed
• Supports and participates in store shrink reduction goals and programs
• Adheres to operational and loss prevention controls according to company guidelines and policies
• Identifies and communicates alert signals and potential safety issues immediately to management/loss prevention
• Does not engage in pursuit or apprehension of shoplifters
• Performs other duties as assigned

Requirements

• Must be able to work independently or as part of a team
• Must be able to operate all store equipment
• Must be able to stand for extended periods of time
• Must be able to lift and/or move merchandise up to 50 pounds

Skills

• Customer service
• Communication
• Teamwork
• Problem-solving
• Merchandising
• Loss prevention

Location

• Austin, TX

Work Type

• Full-time
• Onsite

Experience Level

• Entry Level

Salary/Compensations

• $15.00 - $15.50 per hour

Benefits

• Associate discount
• EAP
• Smoking cessation program
• Bereavement leave
• 401(k) Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union membership
• Referral bonuses
• 401(k) match (for those meeting service/hours requirements)
• Medical insurance (for those meeting service/hours requirements)
• Dental insurance (for those meeting service/hours requirements)
• Vision insurance (for those meeting service/hours requirements)
• HSA (for those meeting service/hours requirements)
• Health care FSA (for those meeting service/hours requirements)
• Life insurance (for those meeting service/hours requirements)
• Short-term disability (for those meeting service/hours requirements)
• Long-term disability (for those meeting service/hours requirements)
• Paid parental leave (for those meeting service/hours requirements)
• Paid holidays (for those meeting service/hours requirements)
• Paid vacation (for those meeting service/hours requirements)
• Paid sick leave (for those meeting service/hours requirements)
• Auto insurance discounts
• Home insurance discounts
• Scholarship program
• Adoption assistance

About the Company

• TJX Companies is a Fortune 100 company and the world's leading off-price retailer.
• Operates globally with brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx.
• Embraces diversity, fosters collaboration, and prioritizes associate development.
• Offers abundant opportunities for learning, thriving, and making an impact.

Equal Opportunity

• Considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.
• Provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
• Considers applicants with arrest or conviction records for employment.