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About the Role

The Account Manager is responsible for maintaining deep customer relationships to drive growth and account revenue retention for Asset Manager Clients. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will run a defined book of Asset Management business within a geography and will be accountable for the commercial close of all deals, opening up larger solution opportunities and introducing Solution and Proposition Sales.

Responsibilities

Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs
Maintain solid understanding of Refinitiv propositions to initiate conversations and raise interest
Build and embed a long term trusted advisor relationship with clients
Drive growth by expanding Refinitiv footprint within their accounts
Focus on maintaining overall customer engagement and growing and retaining managed net revenue
Lead all aspects of all commercial activities within accounts, being responsible for the end to end customer relationship
Drive efficiency in account administration (especially for lower value and growth potential accounts)
Handle internal and external partners and maintain networks to come to terms with clients and close deals
Accountable and responsible for simple order taking

Requirements

Strong understanding of customers and their business model and workflows
Industry experience - Asset Managers
Strong product knowledge
Relationship building skills
Selling skills (identity, develop and articulate a complex proposition/consultative selling)
Strong ability to influence clients
Strong listening skills
Ability to develop and implement a sales plan
Ability to use a variety of technology with a high level of proficiency
Problem solving--ability to understand, articulate, structure and solve client needs
Presentation, and communication skills: ability to deliver presentations and communicate at all levels within an organization
Ability to collaborate with account team
Significant work experience in applicable industry and knowledge of customer workflow required
Interpersonal and collaboration skills
Strong account management, sales or marketing experience in a customer facing environment required
Customer relationship management required throughout all levels within an organization

Skills

Relationship building
Selling
Influencing clients
Listening
Sales planning
Technology proficiency
Problem solving
Presentation
Communication
Collaboration
Interpersonal skills
Account management
Sales
Marketing
Customer relationship management

Experience Level

Manager

Education Level

University/college degree or equivalent work experience

Salary/Compensations

$120,000 - $200,000

Benefits

Annual Wellness Allowance
Paid time-off
Medical
Dental
Vision
Flex Spending & Health Savings Options
Prescription Drug plan
401(K) Savings Plan and Company match
Basic life insurance
Disability benefits
Emergency backup dependent care
Adoption assistance
Commuter assistance
Healthcare
Retirement planning
Paid volunteering days
Wellbeing initiatives

About the Company

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.
Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

Equal Opportunity

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.