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About the Role
The Enterprise Document Management Platform team is responsible for managing the Enterprise system of record for over 15 billion customer-related documents. This role will own the foundational platform strategy that supports secure, scalable, and resilient document and metadata lifecycle management, driving platform modernization while ensuring data governance and operational efficiency.
Responsibilities
- Own the vision and roadmap for the core platform balancing near-term operational excellence with long-term modernization priorities
- Lead multiple engineering teams to design and deliver platform features that serve a diverse base of enterprise stakeholders
- Drive our self-service strategy to enable intent owners to independently configure, onboard, and manage their use cases without platform team dependency
- Define and manage how use cases interact with the platform by setting clear standards for onboarding, API contracts, and incident management
- Drive continuous improvement in platform API performance, usability, and operational efficiency at enterprise scale
- Ensure the platform meets enterprise data governance, compliance, and architectural standards as requirements evolve
- Build and maintain strong stakeholder relationships across the LOBs and platform teams that depend on our infrastructure
Requirements
- Currently have, or be in the process of obtaining a Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
- OR Bachelor's degree in any field and 4 years of Product Management experience
- Experience translating business strategy and analysis into consumer facing digital products
- Capital One will not sponsor a new applicant for employment authorization for this position.
Location
- Chicago, IL
- McLean, VA
- New York, NY
- Richmond, VA
Work Type
- Full-time
Experience Level
- Senior Manager
- Manager
Education Level
- Bachelor's Degree
- Master's Degree
Salary/Compensations
- Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management
- McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management; $164,800 - $188,100 for Manager, Product Management
- New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management; $179,700 - $205,100 for Manager, Product Management
- Richmond, VA: $182,500 - $208,300 for Sr. Mgr, Product Management; $149,800 - $171,000 for Manager, Product Management
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
- Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
About the Company
- Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
- We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Equal Opportunity
- Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
- Capital One promotes a drug-free workplace.
- Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.