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About the Role

We are looking for a motivated, detail-oriented Remote Customer Service Agent | Travel Booker to assist clients with researching, planning, and booking travel experiences while providing excellent customer service. This role offers a rewarding opportunity with performance-based earning potential for those passionate about travel and helping others.

Responsibilities

• Support clients in booking hotels, resorts, cruises, flights, and vacation packages
• Provide personalized travel recommendations based on client preferences and budget
• Respond promptly and professionally to inquiries via phone, email, or messaging platforms
• Manage and maintain accurate records of bookings, preferences, and client communications
• Coordinate travel logistics and resolve any pre- or post-travel concerns
• Stay updated on travel industry trends, destination options, and supplier offerings
• Deliver a high level of service to build long-term client relationships and referrals

Requirements

• Prior experience in customer service, hospitality, or travel is preferred but not required
• Strong communication skills and a customer-first mindset
• Organized, self-motivated, and able to work independently in a remote environment
• Comfortable using online booking platforms, email, and other digital tools
• Passion for travel and eagerness to learn
• Must be 18 years or older with a computer and reliable internet connection

Location

• Remote

Work Type

• Remote
• Flexible hours

Salary/Compensations

• $30,000 - $55,000 a year

Benefits

• Flexible remote work schedule
• Ongoing travel industry training and development
• Access to exclusive supplier tools, promotions, and travel perks
• Performance-based earning incentives
• Opportunities for career growth within the company
• A supportive, engaging, and collaborative team environment

About the Company

• At Destination Knot, we create stress-free and unforgettable travel experiences for individuals, couples, families, and groups. Whether it’s an all-inclusive resort, luxury cruise, or custom vacation itinerary, our mission is to simplify travel planning while delivering top-tier client service and expert guidance.