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About the Role

A leading financial services client is seeking an AI Use Case Intake & Value Lead to own the front door of the bank's AI program. This role involves managing the use-case intake framework, stage gates, prioritization, and value measurement. The engineer will build the necessary tooling, technically evaluate use cases, and track value realization.

Responsibilities

• Design, implement, and operate the enterprise AI use-case intake framework, including submission, screening, risk-tier alignment, stage gates, and approval workflow integrated with governance and platform onboarding
• Define intake requirements and templates (business case, data classification, oversight model, success criteria)
• Maintain the AI use-case portfolio and pipeline as a managed system of record
• Facilitate intake reviews and prioritization forums with business sponsors, governance, and platform stakeholders
• Build and maintain the ROI and value-measurement methodology for AI use cases, including baseline capture, benefit hypotheses, and realized-value tracking
• Partner with the observability/FinOps function to connect usage and spend data to business cases
• Produce portfolio-level reporting for leadership on value delivered, adoption, cost trends, and prioritization recommendations
• Develop benefit-realization checkpoints into the use-case lifecycle
• Serve as the primary intake partner for business lines bringing AI use cases forward, coaching sponsors through requirements and gate readiness
• Translate between business intent and technical delivery, working with solution architecture and platform engineering
• Provide work direction and quality review to business analysts and developers supporting use-case documentation
• Drive awareness and adoption of the intake process across business lines through communications and enablement sessions
• Continuously improve the intake process based on cycle-time, sponsor feedback, and governance findings

Requirements

• Bachelor's degree and 5+ years' experience in business systems analysis, product/portfolio management, or technology program analysis (or 9 years combined education/relevant work experience in lieu of degree)
• Demonstrated experience designing and operating intake, demand-management, or stage-gate processes for technology initiatives, with technical depth to evaluate AI feasibility, platform fit, and consumption economics
• Strong financial and value analysis skills — business cases, ROI modeling, cost/benefit tracking, executive reporting
• Working technical fluency with AI/GenAI concepts, consumption-based cost models, and enterprise delivery lifecycles (SDLC/Agile)
• Strong facilitation, communication, and stakeholder management skills across business and technology audiences
• Advanced proficiency with analysis and reporting tools (Excel, Power BI, or equivalent)

Skills

• AI/GenAI concepts
• Consumption-based cost models
• Enterprise delivery lifecycles (SDLC/Agile)
• Financial analysis
• Value analysis
• Business cases
• ROI modeling
• Cost/benefit tracking
• Executive reporting
• Facilitation
• Communication
• Stakeholder management
• Excel
• Power BI
• AI/GenAI portfolio management
• FinOps concepts
• Usage-based cost allocation
• Financial services
• Governance processes
• Risk processes
• Workflow/intake tooling (ServiceNow, Jira, or equivalent)

Location

• Remote within the USA
• Onsite in Buffalo, NY
• Onsite in Wilmington, DE

Work Type

• Remote
• Onsite

Experience Level

• 5+ years' experience in business systems analysis, product/portfolio management, or technology program analysis
• 9 years combined education/relevant work experience in lieu of degree

Education Level

• Bachelor's degree

Benefits

• Travel expenses covered by the company for initial onsite training

About the Company

• Glint Tech Solutions is a women-owned, global IT staffing and recruiting firm serving enterprise clients across the USA and Canada.