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About the Role

Provide customers with the best selection, exceptional service, and well-organized stores to support spiritual, social, and rehabilitation programs. Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. Create a positive and mentoring environment for program participants through collaboration and partnership with program staff. Implement positive and effective Work Therapy Assignments and keep participants on the right track.

Responsibilities

Partner with the Store Manager in daily store operations, including opening/closing, point of sale, inventory management, merchandising, and donations.
Assume responsibility for day-to-day store operations, including personnel and cash handling, in the absence of the Store and/or Assistant Manager.
Assist the Store Manager in monitoring and analyzing key performance indicators to drive store sales and increase profitability.
Schedule store employees to ensure appropriate coverage and coordinate daily team meetings in the absence of the Store Manager and Assistant Manager.
Provide coaching, training, and development to store employees.
Process paperwork related to Time and Attendance compliance.
Ensure high levels of customer and donor satisfaction through excellent service and community relations.
Develop strategies to improve service and maximize the customer experience.
Support the Store Manager to ensure Back Room Processing/Warehouse Associates work effectively and efficiently to meet daily processing goals.
Supervise, support, and report on program beneficiaries when Work Therapy Assignments are in place.
Protect and secure store currency, inventory, and property, including safe funds, bank deposits, products, equipment, and building security in the absence of the Store Manager and Assistant Manager.
Ensure building security during non-operating hours with alarm system arming and alert protocol.
Establish and maintain safety measures consistent with policy and regulations, and report safety issues and incidents immediately.
Assist with conducting and recording mandatory Weekly Store Meetings.
May transfer or be relocated to other stores based on business needs.
Complete all tasks as assigned by management.

Requirements

High School Diploma or equivalent.
Minimum of one-year previous retail experience.
Supervisory experience preferred.
Must pass background check, including Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, pull objects.
Ability to lift up to 50 lbs.
Ability to perform various repetitive motion tasks.

Skills

Problem Solving
Oral Communication
Written Communication
Teamwork

Location

SF Main Thrift Store

Work Type

Full Time

Experience Level

1 year retail experience
Supervisory experience preferred

Education Level

High School Diploma or equivalent

Salary/Compensations

$21.00 per hour

Benefits

Benefit Eligible

About the Company

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.
Its message is based on the Bible.
Its ministry is motivated by the love of God.
Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.