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About the Role
The Event Server is responsible for the set-up, execution, and break-down of all Inns of Aurora events, assisting guests to create a satisfying and luxurious experience.
Responsibilities
- Set up event space as outlined in the Banquet Event Order
- Set tables prior to guest arrival with appropriate utensils, table cloths, condiments etc
- Restock all stations
- Understand and be able to articulate the specific food and beverage menu for every event
- Check identification for guests to verify age requirements for purchase of alcoholic drinks
- Interact with guests in a poised and professional manner
- Ensure the needs of all guests are met while navigating throughout the event area
- Consistently monitor guest satisfaction through regular check-ins
- Serve water, coffee and tea to guests
- Prepare cocktails according to customer orders and deliver them to guests, or deliver order to bartender
- Run food from kitchen with trays or by hand, as needed
- Ensure the timely completion of all side work and daily cleaning tasks
- Adhere to cleaning duties required at end of shift
- Retrieve plates and glasses from tables and transport them to the kitchen during meal services
- Report all issues in the dining area to management team
- Maintain the cleanliness of the service area
- Attend all required training and meetings
- Maintain a positive and helpful attitude with all guests and Inns of Aurora employees
- Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
- Follow guidelines and expectations as stated in the employee handbook
- Other duties, as assigned
Requirements
- Must be flexible in scheduling and have open weekend availability
- Excellent verbal communication skills
- Ability to multi-task effectively under fast-paced working conditions
- Ability to maintain neat, professional and clean appearance and practices
- Ability to work while standing for long periods of time
- Ability to work in a team environment with other servers, host, bartenders, chefs and other Inns of Aurora employees
- Ability to adhere to proper food regulation standards and health and safety standards
- High level of professionalism and passion for the hospitality industry
- Flexibility pertaining to guest needs and hourly schedules
- TIPS certifications; will train as needed
Skills
- Courage
- Initiative
- Dependability
- Flexibility
- Integrity
- Judgment
- Respect for others
Work Type
- Weekends are required
Experience Level
- depending on experience
Education Level
- High school or college level degree
Salary/Compensations
- $18.00-$20.00 hourly
Benefits
- Competitive medical and dental benefits for full-time employees
- Generous paid time off packages for full-time employees
- 401K program participation for full-time and part-time employees
- Supplementary benefits for full-time and part-time employees
- Highly competitive employee discount at all lodging and dining properties
About the Company
- While our employees’ skill-sets vary greatly from position to position, our core set of values remain the same.
- As an Inns of Aurora, LLC employee, learning and exemplifying these characteristics is a key part to your success.