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About the Role

The Health Center Coordinator provides administrative, clerical, and front office support to ensure efficient daily operations within a university-based health center. This role serves as the initial point of contact for students, parents, and staff seeking guidance regarding clinical services. The position requires a high level of professionalism, attention to detail, and the ability to maintain confidentiality. Reporting to the Director of Health Services, this is a full-time, 12-month in-person position that includes a full slate of university benefits.

Responsibilities

Manage front desk operations, including greeting patients, answering phones, and responding to inquiries.
Schedule and confirm appointments, coordinate provider calendars, and manage patient flow.
Maintain and update electronic medical records (EMR) in compliance with FERPA, HIPAA, and university policies.
Process patient forms, referrals, and immunization records.
Assist Director of Health Services with verbal and written correspondence.
Assist clinicians with administrative tasks including retrieving records and managing correspondence.
Coordinate communication between students, providers, campus departments, and external healthcare partners.
Support billing processes by verifying insurance status.
Maintain office supplies, equipment, and inventory for clinical and administrative needs.
Participate in quality improvement activities and support health center initiatives aligned with university goals.
Uphold a welcoming, student centered environment that reflects the university’s commitment to accessible, high quality health services.

Requirements

Bachelor's degree in healthcare administration or related field.
Minimum 1 to 2 years of administrative experience in a healthcare setting.
Proficiency with standard office software (e.g. Microsoft Office suite).
Familiarity with electronic medical record systems (Medicat).
Strong communication, customer service, and interpersonal skills.
Demonstrated ability to maintain confidentiality and comply with statutory regulations (HIPAA, FERPA, etc.).
Ability to multitask, prioritize, and work effectively in a fast paced clinical environment.
Professional demeanor and commitment to supporting diverse student populations.
Experience in a post secondary academic or student health services environment.
Familiarity with student health requirements, immunization compliance, and campus health workflows.
Basic knowledge of medical terminology.
Visa sponsorship is not available for this position.

Skills

Microsoft Office suite
Electronic medical record systems (Medicat)
Communication skills
Customer service skills
Interpersonal skills
Confidentiality
HIPAA compliance
FERPA compliance
Multitasking
Prioritization
Working in a fast paced clinical environment
Professional demeanor
Supporting diverse student populations
Student health requirements
Immunization compliance
Campus health workflows
Medical terminology

Location

New Rochelle, NY

Work Type

Full Time
In-person

Experience Level

1 to 2 years of administrative experience in a healthcare setting

Education Level

4 Year Degree
Bachelor's degree in healthcare administration or related field

Salary/Compensations

$20.00 - $25.00 Hourly

Benefits

Full slate of university benefits

About the Company

Founded in 1940, Iona University is a private, Catholic, coeducational institution of learning in the tradition of the Edmund Rice Christian Brothers.
Iona is a growing, highly accredited institution located just 20 miles north of Midtown Manhattan, with campuses in New Rochelle, Bronxville, and a new location in County Mayo, Ireland.
With over 4,000 students, Iona offers small classes, engaged faculty, and a wide range of programs across the School of Arts & Science, the LaPenta School of Business (AACSB accredited), the NewYork Presbyterian Iona School of Nursing & Health Sciences, and the Hynes Institute for Entrepreneurship & Innovation.
Recognized by The Princeton Review, The Wall Street Journal, Forbes, and U.S. News & World Report, Iona is nationally ranked for academic quality, social mobility, and long term return on investment.
The University’s continued growth and rising reputation reflect its commitment to academic excellence, innovation, service, and opportunity.

Equal Opportunity

Iona University values and celebrates diversity and is committed to providing a welcoming and inclusive environment for all employees and applicants for employment.
Iona is an equal opportunity employer.
All qualified applicants will be considered free from discrimination based on any legally protected characteristic under applicable federal, state, or local laws.
Iona University encourages applications from qualified candidates of all backgrounds.