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About the Role

S:US is seeking a Residential Specialist for our men's shelter in Brooklyn, NY. This role ensures a safe environment, adherence to house rules, and acts as a role model for residents.

Responsibilities

• Ensuring a safe environment and that tenants are adhering to House Rules and program policies
• Monitoring surveillance systems
• Acting as a role model to tenants and encouraging program participation
• Providing necessary support to residents for a variety of issues
• Making hourly observation rounds and documenting in the communication log
• Communicating incidents to supervisory staff via written incident reports and communication log
• Attending staff meetings
• Providing frontline crisis intervention
• Answering phones and routing calls as needed
• Ensuring the reception area is tidy
• Performing other duties as requested by supervisor
• Conduct regular scheduled rounds to ensure safety and residents wellbeing
• Enter activity log information and shift notes in a timely fashion and accurate manner
• Complete necessary admissions paperwork
• Assist in escorting residents to services and activities outside of the facility
• Meet with Shift Supervisor for individual and group supervision
• Planning, implementing and/or researching self-care and other social activities for residents
• Conduct Resident Support groups
• Meet with case managers on regular basis to assist in assigned tasks
• Provide initial orientation to program
• Provide administrative support in areas of office coverage, telephone and clerical work, food services
• Understand and follow emergency procedures, including fire drills
• Perform other duties as assigned by Shift Supervisor and Program Director
• Attend job related trainings and agency meetings as necessary
• Provide meal coordination

Requirements

• Associate Degree in Human Services or High Diploma or GED with 3+ years’ social service experience
• Learn and integrate a trauma‐informed, client‐centered approach, using an anti‐oppressive lens into your work with the people we serve
• Use neutral and non‐judgmental language when responding to the needs and requests of the residents
• Must have ability to be flexible with schedule as needed
• Ability to maintain professional maturity during crisis situation
• Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including whom identify LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities

Skills

• Effective written and oral communication skill
• Proficiency with computer‐based programs
• Typing skills
• F80 and F02 certifications
• Basic First Aid
• Naloxone certification
• Valid driver’s license
• Bi‐lingual communication preferred
• Food Handler license preferred

Location

• Ralph Avenue Brooklyn, NY 11233

Work Type

• In Person

Experience Level

• 3+ years’ social service experience

Education Level

• Associate Degree in Human Services
• High Diploma or GED

Salary/Compensations

• USD $19.80/Hr.

Benefits

• Health and wellness resources
• Generous PTO
• Professional development

About the Company

• S:US IS AN EQUAL OPPORTUNITY EMPLOYER
• Join a team of employees who care about the wellbeing of others.
• We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws.
• S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.
• To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.