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About the Role

The Center Store Department Manager leads day-to-day operations of assigned Grocery, Frozen Food/Dairy, Natural/Organic, and HBC/GM departments. This role is responsible for executing plans, maintaining department operations, and ensuring efficient logistical workflows. Acting as a hands-on leader, this role works side-by-side with associates to direct daily tasks, balance inventory, coordinate vendor orders, and keep teams aligned with operational priorities.

Responsibilities

Provide leadership by giving clear direction, coaching on best practices, and reinforcing company expectations.
Ensure departments are stocked, organized, and meeting operational goals by leading associates and overseeing workflow.
Balance orders, monitor deliveries, and coordinate with vendors to maintain proper inventory levels.
Troubleshoot issues, assist in scheduling, and adjust plans as needed to keep departments running efficiently.
Oversee product stocking, pricing accuracy, and merchandising execution to meet store standards.
Provide leadership coverage as needed when the Senior Manager is unavailable.
Train and mentor associates, fostering a positive, team-oriented environment.
Be ready to step in at the register and/or support store closing procedures.
Communicate with other store leaders and teams to ensure alignment and resolve operational challenges.
Uphold safety policies, company procedures, and regulatory standards.
Maintain regular, timely attendance and provide adequate notice for absences.
Perform other duties as assigned.

Requirements

High school education or equivalent experience.
At least 2 years of leadership experience with a strong ability to coach, motivate, and develop teams.
Thorough knowledge of the retail food business, preferably in grocery or supermarket operations.
Prior experience managing a center store department preferred.
Strong decision-making skills and the ability to manage multiple priorities in a fast-paced environment.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office (Outlook, Word, Excel) and ability to learn and use various systems, including Point-Of-Sale register system.
Understanding of store safety policies and ability to identify potential hazards.
Ability to learn and safely use equipment such as power jacks, walk-behind lifts, WAVs, balers, and compactors.
Ability to stand in place for long periods, walk, bend, stoop, and kneel regularly.
Requires fine finger and broad manual dexterity, and eye-hand-foot coordination.
Ability to perform repetitive tasks for prolonged periods.
Functional sensory abilities for visual monitoring, creating displays, and operating equipment.
Ability to lift up to 50-60 pounds on an occasional basis.
Ability to work in varying temperatures and humidity levels, including moving between temperature-controlled areas, freezers, coolers, and the receiving area, with occasional outdoor tasks.

Skills

Leadership
Coaching
Team Development
Retail Food Business Knowledge
Grocery Operations
Supermarket Operations
Center Store Management
Decision-Making
Prioritization
Communication
Interpersonal Skills
Microsoft Office Proficiency
Point-Of-Sale System Operation
Safety Policy Adherence
Equipment Operation (power jack, walk behind lift, WAV, baler, compactor)

Location

New London, WI

Work Type

Full-Time

Experience Level

2+ years of leadership experience

Education Level

High school education or equivalent experience

Benefits

15% associate discount on grocery purchases
Weekly Pay
Premium Pay (Sundays and select holidays)
Time and a half pay on Sundays and select holidays for full-time associates
Two-Week Advanced Scheduling
Vision Insurance
Dental Insurance (two coverage options)
3 weeks of paid parental leave
Fitness reimbursement program
Employee Assistance Program (EAP)
LEAPCare Care Coaches
401(k) plan
Annual discretionary match for 401(k)

About the Company

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value.
Operates over 40 full-service supermarkets across Wisconsin.
Prioritizes its associates, reflected in daily interactions, guest treatment, and extensive associate benefits and programs.

Equal Opportunity

Festival Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all.
Dedicated to building a top-notch team of skilled, experienced, and service-oriented associates.
Believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens its ability to serve guests and communities.
Seeks to recruit, develop, and retain the most talented people.