Life Cafe Assistant Lead at Life Time Inc. | New York, NY, United States | Rezi

Life Cafe Assistant Lead at Life Time Inc.

Life Cafe Assistant Lead

Life Time Inc. · New York, NY, United States

Today

Life Cafe Assistant Lead

Life Time Inc. · New York, NY, United States

an hour ago
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About the Role

The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time’s hospitality standards. The Assistant Café Leader sets the tone for service excellence while supporting business goals.

Responsibilities

  • Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
  • Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
  • Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
  • Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
  • Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift

Requirements

  • Strong passion for hospitality, guest engagement, and team leadership
  • Ability to lead by example and coach others in a fast-paced café environment
  • Experience working with POS systems, food handling, and inventory processes
  • Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts
  • Strong communication and organizational skills
  • High School Graduate or equivalent
  • ServSafe Manager certification or equivalent
  • ServSafe Alcohol Safety or equivalent (if applicable)
  • CPR/AED certification
  • College degree in business, culinary arts, hospitality, or related field
  • Knowledge of food costing, scheduling, and basic profit & loss analysis
  • Experience leading team culture and driving sales through service
  • Ability to develop and implement service recovery or upselling strategies
  • Passion for creating a desirable, guest-centric café environment

Skills

  • Hospitality
  • Guest engagement
  • Team leadership
  • Coaching
  • POS systems
  • Food handling
  • Inventory processes
  • Communication
  • Organizational skills
  • Food costing
  • Scheduling
  • Profit & loss analysis
  • Team culture development
  • Sales driving
  • Service recovery
  • Upselling strategies

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • 1-2 years of leadership experience in a fast-casual or café setting

Education Level

  • High School Graduate or equivalent
  • College degree in business, culinary arts, hospitality, or related field

Salary/Compensations

  • $23.25 - $31.00 per hour

Benefits

  • Fully subsidized membership
  • Discounts on Life Time products and services
  • 401(k) retirement savings plan with company discretionary match (21 years of age and older)
  • Training and professional development
  • Paid sick leave where required by law
  • Medical, dental, vision, and prescription drug coverage
  • Short term and long term disability insurance
  • Life insurance
  • Pre-tax flexible spending and dependent care plans
  • Parental leave and adoption assistance
  • Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
  • Deferred compensation plan, if the team member meets the required income threshold

About the Company

  • Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual.

Equal Opportunity

  • We remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.