About the Role
The Assistant Café Leader supports the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team. This role combines strong service leadership with operational know-how, ensuring the café runs smoothly, efficiently, and in alignment with Life Time’s hospitality standards. The Assistant Café Leader sets the tone for service excellence while supporting business goals.
Responsibilities
- Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
- Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
- Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
- Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
- Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift
Requirements
- Strong passion for hospitality, guest engagement, and team leadership
- Ability to lead by example and coach others in a fast-paced café environment
- Experience working with POS systems, food handling, and inventory processes
- Ability to lift up to 20 lbs repeatedly and perform physical tasks throughout shifts
- Strong communication and organizational skills
- High School Graduate or equivalent
- ServSafe Manager certification or equivalent
- ServSafe Alcohol Safety or equivalent (if applicable)
- CPR/AED certification
- College degree in business, culinary arts, hospitality, or related field
- Knowledge of food costing, scheduling, and basic profit & loss analysis
- Experience leading team culture and driving sales through service
- Ability to develop and implement service recovery or upselling strategies
- Passion for creating a desirable, guest-centric café environment
Skills
- Hospitality
- Guest engagement
- Team leadership
- Coaching
- POS systems
- Food handling
- Inventory processes
- Communication
- Organizational skills
- Food costing
- Scheduling
- Profit & loss analysis
- Team culture development
- Sales driving
- Service recovery
- Upselling strategies
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-2 years of leadership experience in a fast-casual or café setting
Education Level
- High School Graduate or equivalent
- College degree in business, culinary arts, hospitality, or related field
Salary/Compensations
- $23.25 - $31.00 per hour
Benefits
- Fully subsidized membership
- Discounts on Life Time products and services
- 401(k) retirement savings plan with company discretionary match (21 years of age and older)
- Training and professional development
- Paid sick leave where required by law
- Medical, dental, vision, and prescription drug coverage
- Short term and long term disability insurance
- Life insurance
- Pre-tax flexible spending and dependent care plans
- Parental leave and adoption assistance
- Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
- Deferred compensation plan, if the team member meets the required income threshold
About the Company
- Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual.
Equal Opportunity
- We remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
